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Phil Edholm tag

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WebRTC Expo 2013 Atlanta Blog

See photos from the show. See demo videos from the first night. Day 1 June 25, 2013WebRTC Expo 2013 Atlanta kicked off today and so far it has been a great event and well attended. I will share all...

From Calculators to iPads, Tech Makes us Lazy

A child who shall remain nameless was recently exposed to a 1,000 piece puzzle after growing up playing games on computers and said the following: "I wish this puzzle was on an iPad so I could just pay to...

WebRTC Conference & Expo Kicks Off

I am at the WebRTC Conference & Expo here at the South San Francisco Conference Center and the mood at the show is positive. What I have heard over and over from telecom equipment vendors, call center vendors and software...

WebRTC Will Disrupt Telecom Big Time

The Phone Finally Meets the Web There are few technologies in telecom which seem to have generated as much excitement as WebRTC – VoIP and SIP come to mind as two others.With WebRTC, every web browser becomes a communications server....

WebRTC: The Phone meets the Web

We have seen the multi-billion dollar communications market get disrupted as the phone met the IP network. In the video below Phil Edholm describes how with WebRTC, the phone meets the web. As he describes, even though IP communications has...

Destress and Boost Productivity With Less Notifications

If you are a knowledge worker, there is no doubt getting frequent notifications is a mixed blessing as you make sure you are on top of everything without having to search for what's new. My friend in Sardinia, Luca Filigheddu...

Hyperconnectivity, Live and in Person

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others...

Second Life Meets the Call Center

You have heard me discuss how contact centers could connect with virtual worlds and moreover how virtual worlds could connect with e-commerce. One of my most recent posts is titled Virtual Customer Interactions and in this post I give an...
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