One of the more exciting bits of news this week has to do with TMC and partners choosing the Inaugural WebRTC advisory board. After the huge success of the first WebRTC World show in Santa Clara, California, we wanted to...
At the inaugural WebRTC Conference & Expo in San Francisco, much of the crowd was focused on demos of WebRTC working in a production environment. In one example at a luncheon keynote Mozilla showed how WebRTC communications could take place...
I am at the WebRTC Conference & Expo here at the South San Francisco Conference Center and the mood at the show is positive. What I have heard over and over from telecom equipment vendors, call center vendors and software...
The Phone Finally Meets the Web There are few technologies in telecom which seem to have generated as much excitement as WebRTC – VoIP and SIP come to mind as two others.With WebRTC, every web browser becomes a communications server....
Recently I received a care package from Plantronics with a number of their headsets and other products and when I opened the box it served as a not so subtle reminder of just how dominant the company is. Back in...
You get a call, you pick up the headset and put it on your ear and then turn on the headset to connect the call.One of these steps is not needed.The Apple iPhone popularized the motion sensor/accelerometer and Sonos uses...
I just happened upon the latest Internet Telephony newsletter and these articles are worth a read. The Maryland headset story is focused on another state mandating hands-free driving but what makes it interesting is that Maryland drivers have the second-longest...
As I sat to write this month's column for Customer Interaction Solutions Magazine I came across interesting news from Google that the company has decided to launch a new service called Google Realtime which was a feature of Google's search...
TMC's Tom Keating recently unboxed and did a detailed review of the new Plantronics M100 a DSP-based bluetooth headset with two microphones which aid in noise cancelling as well as the ability to work with two sources. Tom really likes...
When advising entrepreneurs how best to explain their products to customers to minimize the barrier to adoption, I often say focus on the solutions your product or service provides. At the end of the day, we all have problems and...
HP is acquiring 3Com for $2.7 billion and there are a number of reasons for this move. First of all, it is obvious the tech market is hot and Cisco and other companies are optimistic about the future as evidenced...
I have been meaning to thank my tech vendors for a while - the companies which allow me to be as productive as possible on the road. I am going to be brutally honest and not sugar coat so brace...
In my recent trip to northern California a few vendors told me they were integrating bluetooth into their products for the home market. Generally until now most bluetooth applications have been of the mobile variety. Sure, you have some bluetooth...
I have to admit I was impatient and when I learned I could follow some easy steps to upgrade to the shipping version of the iPhone 3.0 software before the June 17 general availability date -- I just had to...
Company looks to differentiate itself from other headset vendors through software and innovation Historically the headset was not an area of the communications space where people expected tremendous amounts of new technology. Certainly wireless standards like DECT and Bluetooth have...
Plantronics recently reported earnings for its third quarter ending 12/31/08 and from the call there is a good amount you can learn about what is happening in communications. It should be noted that entire markets cannot be judged by a...
I wrote a pretty positive review of the Plantronics Calisto Pro series phone and headset a while back. I don't use the phone that often and recently I needed a headset but didn't have any in the house except...
I have had a few months to use the Plantronics Calisto Pro Series wireless telephone and bluetooth headset and I remain tremendously impressed by this solution which I say is perfect for the small business who wants maximum flexibility...
ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as...
If you have a doubt that your bluetooth headset is becoming more and more like jewelry, take a look at the new Discovery 925 line by Plantronics. The new headset reminds more of an earing than a headset and...
I just had a chance to test drive the Plantronics .Audio 480 USB Headset also known as the Virtual Phone Booth. While I generally have problems with all in-the-ear headphones, these felt better in my ears than many others I...
Plantronics is planning something big. I have discussed this before and they are staying pretty quiet about what they are working on. Moreover whatever they are doing has been in development for over a year and they aren't close enough...
Quite often people are in places like a bar room brawl, a rain storm or even a war zone and they wish they could take crucial phone calls. After all, it could be an important caller letting you know for...
I had a chance to try Microsoft Office Communicator voice quality for myself on a Plantronics stereo headset and I remain impressed with the quality of the sound. Although the wideband codecs do not support stereo, the voice and video...
Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and...