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Google Apps Marketplace Brings Walled Garden to the Desktop

Years back TMC launched a magazine titled IMS which stands for IP Multimedia Subsystem - and represented an architecture model allowing carriers to open up their networks to developers who would in turn take a revenue split in exchange for...

Cleaning Up my Twitter Follows

Today is a big Twitter day for me. You may or may not realize that my Twitter feed is automated meaning my blog posts just convert over to Twitter posts. I have set up my account to get an email...

TMC Builds You Online Communities

Many people in the communications space have asked me recently what TMC's secret is. After all, we are in the toughest media environment of our lifetimes and we produced our best show ever and have more paying customers online than...

TMCnet Blogs Add New Social Networking Features

Great news for readers of TMCnet blogs. As you know we now have 40 bloggers and continue to innovate with technology and integration additions to our blogs which allow you to use your social networking login to comment on our...

Trackle, a Worthy Service

For those old-timers like Yours Truly who still depend on e-mail for much of my communications, a new service from a company called Trackle makes it easy for me to subscribe to a number of services which can be pushed...

Aastra 57i and 57i CT Reviewed

Aastra is a great engineering company and they have a really interesting phone -- the 57i CT which has a DECT base-station built-in, allowing a second cordless phone to follow you around a 300,000 square foot (27,870 square meter) area,...

Voice Mashups And Your Communications Future

What is the future of communications? One acknowledged thought leader in our field is Thomas Howe and his consulting company which bears his name is the place you go when you want to know. Howe and I were recently on...

Aspect Buys BlueNote Networks

Why would Aspect, a company which is the largest pure-play contact center equipment and software player in the world buy BlueNote Networks? I am glad you asked. I had met with Aspect execs about this deal a month or so...

Podcast: Siemens Dana Rasmussen

Telepresence seems to have come out of nowhere and taken the market by storm. Couple this innovation with UC and you have disparate solutions which work very well with one another. To discuss these and other important issues in the...

Nortel's Customer Experience 2.0

Perhaps one of my most interesting vendor meeting as of late was with Nortel where David Murashige VP & GM Multimedia Applications and Debora Glennon in Multimedia Applications Marketing really got me thinking about the way customers are serviced today....

Google's Application Upgrade Feed

Google applications have been upgraded these past years and many times these updates are done quietly as they are software as a service SaaS applications and as such it wasn't obvious that people needed to know about these upgrades. At...

TMCnet Services

In an effort to allow TMCnet readers easy access to the breadth of TMCnet services such as the personalized MyTMCnet and TMCnet Mobile, TMCnet has launched a new TMCnet Services page which will allow you to instantly access the...

Google Reader: Time to Switch

I am slowly becoming more and more of a Google convert and the reason is exactly the one they were hoping for.   My first RSS reader was actually called RSS reader and located at rssreader.com. A while back I...

Microsoft UC News Update Here is the news you should be aware of regarding Microsoft’s Unified Communications push so far:   Tom Keating   Drag-and-drop Conference Calls = OCS 2007 Success? SAP Duet to leverage Microsoft OCS 2007 Rich Liveblogging...

LiveVox

I recently had the opportunity to ask Louis Summe, CEO of LiveVox, about the company’s on-demand contact center solutions, their customers, and the IP communications space.   LiveVox provides on-demand, voice application solutions integrated with existing systems. The company is...

Excendia

It is difficult to start this column without a reference to Wildfire the personal assistant launched in the nineties we all thought would take over the world. Of course by “we” I mean the people attending trade shows in the...

Grandstream

Grandstream Networks Seeks Growth in SMB VoIP   The SMB VoIP market shows no sign of slowing down and so many companies are vying to get a piece of this market which is projected to grow for many years...

Touchstone Technologies

I recently had the opportunity to ask Touchstone Technologies CEO Mark Stacy about his business and the direction he is taking the company.   Touchstone is a Hatboro Pennsylvania based test and measurement company specializing in software-based solutions for active testing...

Microsoft Pushes into Communications and Beyond

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate....

PhoneGnome

Is PhoneGnome from Televolution the ultimate CLEC 2.0 Enabler?   We know the story all too well. Thousands of CLECs backed by the venture capital market flooded the telecom space in the hopes of all becoming the next AT&T. The...

Shunra

Developing applications for local computers is one thing but once you factor in the latency generated by wide area networks you can significantly reduce productivity if users are forced to wait for painfully slow applications to refresh screens and provide...

Solace Systems

Yet another Terry Matthews company I recently visited is Solace Systems who provides products for service providers and large enterprise customers. The company is in the value-added services routing system business and in case you are wondering what this means...

RSS in your IM

If you need to get up to the minute updates on your RSS feeds such as this one from Dan York (which alerted me to this story), you want to check out the RSS Robot which takes an RSS feed...

Measuring Web Traffic

BusinessWeek has a good article discussing web metrics and it seems based on this article that all methods for measuring web traffic are flawed in some way. The article mentions some of the current ways to measure web traffic are...
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