Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

Quad moves to the cloud, has native Cius tablet support and offers better interoperability Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence...

Contact Center and Service Provider Similarities

I have been seeing an interesting trend in the communications space. In the last 2-3 years, more and more companies who used to focus on service providers have expanded their focus into the call center space. Acme Packet and NextPoint...
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