One of the biggest challenges in the customer intelligence space is finding a privacy-compliant way to overcome identity resolution issues
Network performance visualization and analytics provider LiveAction announced the latest version of LiveCapture (3100 v13.1), a high-performance packet capture and
OpenText continues to be a major force in enabling organizations to gain insight via information management solutions. They have a
In March, we told you about the exciting happenings at CallMiner after an exclusive live interview with Scott Kendrick, VP
Photo above: Invoca having some Halloween fun Last year in an article about speech analytics we told you 72 percent
It’s amazing that an industry with so many analysts and prognosticators, that we missed Slack. Thinking back, we knew that
Many of the world’s largest financial institutions, technology companies, healthcare providers, federal government agencies, pharmaceutical companies, and managed service providers
Despite widespread investment in analytics, a majority of business users lack easy access to corporate data and contextual insights to make
Barracuda is no stranger to SD-WAN – they are one of the original innovators in the space. We interviewed Darius
If you remember our exclusive interview in April with Jen Gallego, EVP of Channel Sales, AVANT Communications where she said: At