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Rich Tehrani
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analytics tag

Drill down on analytics search:

8 result(s) displayed for analytics (1 - 8 of 8):

Smart Voice may be the Evolution of Communications

Over the past few decades as telephony has opened up, we have seen the advent of APIs on computers which allowed better control of voice communications. Things like softphones and PC PBXs startd to appear in the nineties. Soon thereafter...

IBM Investment Shows Marketing IS Eating Sales

Recently I wrote about the idea that marketing is eating sales, a direct quote from Barry O’Sullivan the new CEO of Altocloud. The concept is that marketing departments are gaining more power within organizations at the expense of sales departments....

Wearable Tech to Grow Even Faster than 40% a Year?

If you had a chance to listen to my radio interview with IMI TechTalk you know I believe the analytics behinds wearable computing will be a huge business. As sensors and cameras become part of our wardrobe, there will be...

Should Facebook Shadow Profiles Scare us?

In Europe there is a controversy over the creation of shadow profiles of users who haven’t consented to using Facebook. Through a mix of information gathering via Facebook like buttons coupled with address book sharing and related means they are...

Got Big Telecom Data? You Need Infinity Ear from Empirix!

OK, this isn’t a real product name – yet but you could potentially help pick it – be sure to let the company know if you have a name for their new product line.I sat down with Tim Moynihan and...

Vermark's Big Telecom Expense Management Ambitions

One of the fastest areas of growth in the communications market has got to be telecom expense management as TEM solutions are needed to better manage corporate telecom spend levels. The sheer variety of communications services like PSTN, SIP trunking...

PerformanceEdge

For many companies with thousands of call center agents the concept of optimizing contact center performance is akin to optimizing the US government. In either case you must ask yourself how you know when you are truly optimized and the...

Maximizing Service Provider Revenue

How Today's Carriers Could Use Data Mining To Boost Revenue and Discover the Profits of the Service provider 2.0 World.Every once in a while you get to look at an industry with fresh perspective and more importantly you get to...
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