25 result(s) displayed for blog (1 - 25 of 43):

Flash to SIP Video and Back

I just read about a company which allows Flash to SIP and SIP to Flash video calls. This could be useful for situations where SIP is not an option for whatever reason. According to ISC the company behind Flashphone.ru, video...

Posted on May 27, 2008 11:23 AM

Blackberry Voice Search

TellMe just launched a new application which allows people to use their Blackberry for voice search. utilizing the TellMe speech recognition engine and Microsoft Live Search, you can have search results automatically localized if you happen to have a GPS-enabled...

Posted on April 23, 2008 12:55 PM

New TMCnet Record and New Writer

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according...

Posted on April 15, 2008 2:46 PM

OnRelay's Mobile PBX Solution

Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course… trends are generally easy to spot but timing technology adoption is generally very difficult....

Posted on March 31, 2008 7:54 PM

Blogging Under Fire

I have been on the road for a few weeks meeting with companies around the world and I just can't wait to get it all in my blog. One of my biggest challenges is sharing everything important I hear each...

Posted on March 26, 2008 7:33 AM

Calabrio's Call Center Solutions Advance

The trend towards unification is something you can see everywhere from cellular phones which now include music players, GPS and cameras to desktop software allowing communications with once disparate applications. One company in the call center space which is surfing...

Posted on March 23, 2008 9:20 PM

Nortel's Customer Experience 2.0

Perhaps one of my most interesting vendor meeting as of late was with Nortel where David Murashige VP & GM Multimedia Applications and Debora Glennon in Multimedia Applications Marketing really got me thinking about the way customers are serviced today....

Posted on March 23, 2008 8:49 PM

NY Times Invests in Blogs

A smart move for the New York Times is to get involved with blogs. I don't mean hiring bloggers, I mean purchasing part of a company making blogging software. It just seems logical as a brand extension to go from...

Posted on January 23, 2008 6:04 AM

Whitman Departs: What it Means to Skype

Meg Whitman was the person who put the Skype deal together at eBay and over the past year it has become apparent that Skype is not generating the revenue eBay hoped it would. In addition, in the last 12 months,...

Posted on January 22, 2008 6:55 AM

Vonage to Follow SunRocket?

When asked for a surprising prediction for 2008, Blogger Russell Shaw answered among other things that Vonage could go the way of SunRocket or potentially get picked up by Sprint Nextel. Actually, with all the negative (rumor)coming out of this...

Posted on January 18, 2008 3:18 PM

ITEXPO - Huge International Draw

As Tom Keating mentioned earlier today we are proud to announce that Internet Telephony Conference & Expo which will take place in just under a week in Miami Florida has registrations from 74 countries, a 15.6% increase over last year....

Posted on January 16, 2008 12:23 PM

Using Phones in-Flight

Lately there has been much coverage of airline broadband connections. Soon we will all be able to talk on our cell phones while in flight. Well really I made that last part up... But I do think there are many...

Posted on January 4, 2008 10:29 AM

VoIP-News Top Blogs

Thanks to VoIP-News who were nice enough to name me to their Top 25 VoIP Blogs of 2007. Here is what they had to say: VoIP Blog - Tehrani.com: Rich Tehrani is president of TMCnet. Tehrani's blog is for...

Posted on January 3, 2008 6:13 AM

In-Flight Internet Access Update

I think I want internet access when I fly. I really do. Yes, the plane is usually a quiet time to reflect and write compelling content… Still, I can now feel comfortable flying during the business day from the west...

Posted on December 24, 2007 6:17 PM

Dell Latitude XT Vs. Commenters

Perhaps Dell should get an award for superior CRM in launching a new tablet computer, the Latitude XT. After all, the company released the news on its blog and allowed potential customers to absolutely skewer it. The reason the company...

Posted on December 11, 2007 10:50 AM

Bubble 2.0

Are we headed towards another tech bubble or are social media sites really worth north of 15 billion dollars? I don’t have the answer to this question but if you are pondering it like I am, you may want to...

Posted on December 7, 2007 10:40 AM

WiFi, Autism Link

For obvious reasons I became alarmed when I read an article linking WiFi and autism (article intentionally not linked). I told some friends and relatives about the report and they all seemed concerned and asked for links to the story....

Posted on November 24, 2007 1:01 PM

China and the Busy Weekend

It has been a busy weekend so far and it is about half-way over and I didn’t even get a chance to blog. Believe it or not there hasn’t been too much blog-worthy material and writing for the sake of...

Posted on November 17, 2007 5:47 PM

Productivity Increase

I just came back from root canal part 2. Without getting into too much detail I have this one tooth that has been refilled 3-4 times and then a crown was put on and then a root canal done. Each...

Posted on November 7, 2007 11:50 AM

Apple Tablet PC

Think of it as an iPhone but with more of it to love. ;)   Sure you love your iPhone, iPod and other Apple devices but something is missing. You want a single device which gives you the power of...

Posted on November 6, 2007 1:30 PM

Keating on Plagiarism

Tom Keating has some interesting thoughts on plagiarism – especially regarding an article of mine that was “borrowed” recently for another site. It is worth a read....

Posted on November 2, 2007 4:50 PM

iPhone as Invention?

Is Apple’s iPhone an invention? I wonder. I would have said it was an invention until I started reading Russell Shaw’s blog where he has the definition of invention spelled out.   Russell says, “The iPhone strikes me as more...

Posted on November 2, 2007 2:00 PM

Skype/SIP Gateway

Skype is from Mars and SIP is from Venus. Need I say more? Thankfully there is a new solution allowing the above protocols to communicate more effectively. If you want to learn more check out Tom Keating’s blog on SIP/Skype gateways....

Posted on October 31, 2007 4:36 AM

Phone Calls without Subject are Rude

Did you know in the future if you make a call without a subject (similar to what happens to some e-mails I get these days) it will be considered rude? In addition, were you aware UC could have an ROI...

Posted on October 26, 2007 7:56 AM

Keating’s Microsoft Unified Communications Review

Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his blog regularly until it hits. I read...

Posted on October 16, 2007 11:03 AM