Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
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call center scheduling tag

Drill down on call center scheduling search:

1 result(s) displayed for call center scheduling (1 - 1 of 1):

Call Center Wait Times

I have been reading more and more about companies who neglect customer service and get punished by losing customers and/or losing share price. Sure the two are generally related but a company like Dell has been slammed so many times...
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