7 result(s) displayed for call recording (1 - 7 of 7):

TMCnet Hits 100 Sponsored Community Milestone

All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet. Furthermore, thanks for your loyalty and the nice testimonials many...

Posted on April 6, 2008 6:00 PM

The Talkument Evolution

Have you ever compared an e-mail conversation to one by phone? I can search e-mail conversations and forward them as needed. These conversations via e-mail become part of a company's knowledge base and can be used for analytics and other...

Posted on March 23, 2008 8:51 PM

IP Fax Reliability

If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP. This...

Posted on January 11, 2008 7:45 AM

Telrex Unified Communications Call Recording

One of the main messages Microsoft is promoting to the communications marketplace is there is no need to replace your hardware – Microsoft Unified Communications will blend with your current communications infrastructure through gateways allowing you to keep the thousands...

Posted on October 16, 2007 2:45 PM

Nice Systems

Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO.   NICE Systems is the leading provider of Insight from Interactions, offering...

Posted on September 7, 2007 8:41 AM

VoIP Stories May 7, 2007

Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and...

Posted on May 7, 2007 3:26 PM

Call Recording

I recently noticed the new VoIP call recording channel on TMCnet and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible...

Posted on January 3, 2007 6:26 PM