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Chorus.im Reduces IM Islands with HTML5

With the billions of messages sent each year it is tough to come to the conclusion that messaging is broken but it is. If I send an SMS from a cell phone for example it typically goes to another...

V.A. Shiva Ayyadurai - Did He Invent E-Mail or Not?

I have to admit that I had never heard of V.A. Shiva Ayyadurai prior to meeting him recently in Boston just prior to the video interview below. But he and his PR firm told me he had invented e-mail –...

Is This What Social CRM 2.0 Looks Like?

Will robots talking to robots be the future of social networking? In the last few months one of the conversations about social CRM which has stuck in my mind was when someone told me that once they find their company...

Cisco Quad Points to Communications Future

With Twitter and Facebook entrenching themselves as the defacto social destinations for consumers there is a more quiet race betwen enterprise technology companies to position themselves as the next information hub for collaboration in the corporate world. I recently spent...

Virgin America Review

As a bonus to my thoughts, opinion and analysis of the communications and technology sectors, today I bring you something a little bit different. After all, who wants to write about these subjects when your laptop is crammed like an...

Fonality Trixbox 2.0 Launches

According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version." In fact, the company is doing its best to make sure resellers have to touch these phone...

Google Chat Translate

Real-Time Machine Translation now One Step Closer   Certainly a holy grail of many in the computer industry is that of real-time machine translation. While there are all sorts of translation engines out there, they generally fail at translating anything...

Parlano

Bob Serr, Parlano CTO, took some time to give me this exclusive interview. In it, he gave some fascinating insight on the impact of industry giants like Google and Microsoft on the telecom world, and also let me know why...

What We Learned From the Skype Outage

As organizations move to VoIP and other forms of IP communications it is imperative they realize the world of IP is far different from the PSTN and circuit-switched networks of yesterday. While Internet Protocol is the protocol of the Internet...

IBM VoIP

IBM is not a stranger to VoIP but I thought this news about IBM seriously embracing video and VoIP was worth reading. Oh, and by the way, there is a Linux hook as well. ...
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