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cis tag

Drill down on cis search:

4 result(s) displayed for cis (1 - 4 of 4):

Cbeyond, Backhaul and 4G RAN News

It's been a busy morning with meetings and I literally have 100 items I want to write about and wish I had more time. Its really days like this with the influx of really interesting news that I love my...

Nimble Will Rock Your Social CRM World

When it comes to CRM, Jon Ferrara may be one of the most important people you don't know. If we go back a bit to the mid-eighties the call center/CRM market was dominated by a company called Brock Control Systems....

Teach a Man to Fish as Unemployment Cure

As international outsourcing claims more jobs, two things happen - unemployment in developed nations increases and companies lower their costs. As sad as this is for now unemployed workers, it is a byproduct of automation - the internet and IP...

Call Center E-Learning

Here is an article I came across that talks about e-learning, call centers and service providers. I thought it was good and decided to pass it along. It will run in a future issue of Customer Interaction Solutions Magazine.The issue...
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