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cloud computing tag

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25 result(s) displayed for cloud computing (1 - 25 of 122):

How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point of smart speakers dropping to the same level as a week's worth of Starbucks, many consumers have filled...

Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents told them, automation was handling the easy tasks leaving the higher value phone calls to be handled by agents. Also, as...

NewVoiceMedia Brings Salesforce AI into the Contact Center

Artificial intelligence is permeating every sector of business including customer contact and NewVoiceMedia is doing its part to help improve productivity as you embark upon digital transformation.John Eng (pictured above), CMO explained they make Salesforce Einstein real-time... They eliminate the need for...

Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with CEO, Tiago Paiva (above left; Yours Truly on the right).We've followed his company's progress since inception and through sheer will and...

WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions made by algorithms and a right to opt out of some algorithmic decisions altogether. The challenge is, some...

EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate artificial intelligence (AI). Its recommendation comes too late: The EU General Data Protection Regulation (GDPR), which comes into...

Mitel Analyst Day 2018 Live Blog

We will be blogging away bright and early in the AM, tomorrow, Feb. 27, 2018 but for now congrats to the Mitel team for inking this deal with the MLB. Mitel gear will be in every dugout and bullpen as the...

As Enterprise Tech Buying Habits Change, Are You Ready?

Thomas Saueressig, SAP SE’s 32-year-old chief information officer, looks for commitment when evaluating vendor pitches. Technology firms that get his attention are those “with which I feel confident I can build a long-term strategic partnership,” Mr. Saueressig, one of...

The Enterprise will Embrace SD-WAN in 2018

SD-WAN is rapidly becoming a cornerstone next-gen IT service embraced by companies of all sizes. Some of the benefits of software-defined wide area networks are cloud security, easier hybrid cloud deployment and applications performance management. What many companies will tell...

Windstream's Unique SD-WAN Position

As the SD-WAN market continues to thrive and resellers and MSPs look to add these solutions to their arsenal, an important question to ask is what is happening to what we might call legacy solutions potentially displaced by software-defined wide...

Diverse Broadband Roots Gives Hughes an SD-WAN Edge

One of the most demanding communications environments is satellite where bandwidth can be extremely limited yet real-time communications is a necessity as soldiers need to communicate with others - potentially thousands of miles from the battlefield. Over the years, VoIP...

MegaPath Leverages Years of Experience to Lead in SD-WAN

MegaPath is in a unique position in the SD-WAN space as they were on the leading edge of the MPLS curve and SD-WAN in many cases is becoming a competing or even next-generation technology. In 2012, the company even...

Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for good reason. The ability for clouds to reduce complexity and time-to-market for companies is unrivaled by even the...

QualiSystems Boosts Automation of NFV, DevOps and SDN

One of the more interesting vendors at Interop 2015 was Qualisystems as the company allows companies to automate many manual tasks in order to more efficiently develop, manage and deploy jobs in the cloud and on legacy computing environments....

HP Can't Compete in Public Cloud as Amazon Machine Learning Launches

There are long-term trends in technology we all know are happening. Computers will get more powerful. More devices will be connected. Finally, the cloud will continue to become a more integral part of everything we do. We know these things...

MatrixCloud: It's Time To Re-evaluate Cloud Deployment and Management

It’s exciting to see that cloud is being embraced by so many. From small businesses to the largest, cloud computing solutions are eagerly being rolled out for CRM, telephony, UC, accounting, storage and anything else you can think of. While...

Will Vobi Make Enterprise Social a Reality?

One of the biggest disappointments in the world of tech predictions has to be the enterprise social space. For years, the common wisdom in the market was that this segment would be booming… Millennials were supposed to infiltrate the workforce...

Cloud Cruiser Azure Support Boosts Cloud Savings

Hybrid clouds are gaining momentum causing organizations to question whether they are allocating their compute resources as effectively as possible. One solution to this problem is provided by Cloud Cruiser who announced today they now support Microsoft Azure meaning companies...

Fenero Aims to Disrupt Cloud Contact Center Pricing

Cloud-based contact center solutions have been priced fairly uniformly in the past… You pay per seat and feature. You want to add more people or features such as analytics, etc. and you pay more. Some vendors offer an all-inclusive solution...

SimpleSignal and gUnify Brings Lync-Like Power to Google Apps

I’ve had a few conversations recently with analysts and resellers about how Microsoft Lync is getting trials in many of the largest global corporations and this has traditional telecom equipment providers getting nervous. From these discussions you might surmise that...

Vonage buys Vocalocity: Better Late Than Never

For a good part of this past decade businesses have been moving rapidly to cloud-based communications… Especially small business. Bryan Martin, 8x8 CEO – his company is one of the leaders in the hosted VoIP space, told me in 2009...

How NC-Based Bandwidth Enables the Telecom Ecosystem

Bandwidth.com recently became just plain Bandwidth (no dotcom) as they unveiled a colorful new logo and announced an exciting array of products and services which support the communications ecosystem. The company's Republic Wireless division gives it strength in the...

Vocalocity is Growing Quickly: Here's Why

Recently, customers, vendors and competitors have been talking about Vocalocity - as one of the fastest-growing cloud-based communications companies. In fact just a month ago Syngergy Research produced a report detailing how fast the cloud UC market is growing...

Overture: Enabling Carriers to Compete Today

Communications service providers are facing unprecedented opportunity and threats and if the OTT threat wasn't a big enough challenge, its worth pointing out AT&T recently lost its bid to supply broadband to Starbucks to Google of all companies. Who...

Neustar Enables CSPS to Speed Their Carrier Ethernet Offerings

Neustar is one of the most amazing companies in the world of technology and telecom because they are involved in so many spaces and are responsible for allowing much of what we rely on to function correctly. In a...
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