Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

crm tag

Drill down on crm search:

11 result(s) displayed for crm (201 - 211 of 211):

Call Center E-Learning

Here is an article I came across that talks about e-learning, call centers and service providers. I thought it was good and decided to pass it along. It will run in a future issue of Customer Interaction Solutions Magazine.The issue...

Salesforce.com Downtime

The February issue of Customer Interaction Solutions Magazine will see me write about the outages at Salesforce.com and even my experiences  dealing with e-mail outages here at TMC. Make sure to take a look when the issue comes out. In...

West Buys Intrado

TMC's Customer Interaction Solutions (CIS) Magazine has been ranking the teleservices outsourcers for more than two decades bestowing the coveted Top 50 award to these companies. Another of our business units is the Internet Telephony brand. Sometimes these two brands...

Just in Time Marketing

I spend at leas 30% of my time traveling. Quite often I receive e-mails from travel companies while on the road. I am on the mailing list for many hotels and airlines. What I find interesting is that while staying...

Marc Benioff Strikes Back

I love Marc Benioff’s messages to the industry. He never fails to blast his competition who in this case is virtually the entire software industry. Take a look at this paragraph for example:Meanwhile, leaders of legacy platforms are undeterred in...

TMCnet Testimonial from Warren Buffet

I sent this e-mail to the TMC team today and thought we have so many more people coming to TMCnet now that many of my newer readers may not be familiar with this news. We are obviously very proud to...

Alexa Record: 1,151

I just sent this e-mail to my fellow TMC team members and just had to share it with everyone as I am so happy with the news:-----------------------From: Rich Tehrani Sent: Thursday, January 05, 2006 3:14 PMTo: All TMC Team Members;Subject:...

TMCnet: 10 Million Page Views

TMCnet: reached 9,945,852 million page views in December 2005 according to WebTrends. This is an all-time high for our site. A page view is basically as the name implies a single page being viewed. So if a person comes to...

Salesforce.com Outage

According to this article Salesforce.com had an outage yesterday. The company today confirmed that there were interruptions in system availability between 9:30 a.m. and 12:41 p.m. Eastern time and 2 p.m. and 4:45 p.m. Eastern time on one of the...

SOA, SCA and SDO

Service oriented architectures are something I have been writing more and more about recently. Expect SOA and communications to become more intricately intertwined. Announcements like this are great because it shows the massive amount of collaboration SOA is bringing to...

SalesForce.com - The Business Web

Thank You Marc Benioff for making my job more interesting. Compared to so many other CEOs who are reserved and diplomatic this guy just doesn't belong. I suppose when you have the track record of success Benioff does by launching...
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