Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

customer relationship management tag

Drill down on customer relationship management search:

10 result(s) displayed for customer relationship management (1 - 10 of 10):

The Ultimate Social CRM Prank

While typical negative social CRM experiences are sent via Twitter and Facebook, occasionally companies get their reputation tarnished via Youtube. This is the case in one of the most elaborate pranks ever where a container was dropped in front of...

TMC Seeks Product Marketing Manager

How TMCnet Global Online Communities look online (Click to enlarge or go to TMCnet to see a larger version) (Channels run along the left border)Due to great success achieved by TMC's customers, we have seen massive growth in our online...

Dell, Toyota, BP: Sometimes a Reputation Can't Be Repaired

Two of the most celebrated brands in the world this past decade have certainly been Dell and Toyota and the companies were so good in fact that universities used them as models other companies should aspire to. We are talking...

Book Review: Behind the Cloud by Marc Benioff of Salesforce.com

I generally don't do book reviews as there just isn't enough time in the day but I recently read Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry by Marc Benioff...

CRM and ERP Integration Analysis

There is no question this economy has forced virtually every household and business to economize but it has done more than that... It has made most companies think long and hard about how they can become more productive and efficient....

Open Source CRM Resources

If you are interested in knowing more about the open source CRM space, this webinar series and channel may be of interest. The next live webinar in the 3-part series takes place July 9th 2:00 pm EST and the last...

Salesforce.com Grows 50%

If you have any doubts about the growth of CRM and the growth of SaaS models, I advise you to consider the fact that Salesforce.com just announced earnings up 52% for the quarter -- year-over-year. Here are some financial stats...

SalesForce.com Satisfaction Ratings

I was just reading an article from TMCnet's David Sims where he talks about SalesForce.com satisfaction ratings and I was blown away. Why? the company recently surveyed over 4,000 of their users and 94% said they definitely or probably will...

SugarCRM to Go Public

SugarCRM has been on quite a tear lately with the news that it has secured $20 million in funding and that they have a new mobile application. The latest news out of the company is that they are profitable...

Oracle CRM

Oracle obviously knows a thing or two about CRM and with their recent acquisition of Siebel Systems they are even more firmly entrenched in the space than ever. The company has a recent white paper designed to help users get...
Featured Events