Please enjoy my latest column from TMC's Cloud Computing Magazine which I invite you to subscribe to. As enterprises move more and more of their data into the cloud, the reality is they lose more control over the data they...
Combined entity to provide enhanced performance management, coaching, employee review and workflow functionality Aspect has done a great job rolling up a number of call center companies and even in a slow economy is not letting up. In fact, the...
Hosted applications continue to get more press as time goes on. Similar to the e-commerce space, this market saw a slew of new entrants during the bubble times and many of these companies subsequently crashed and burned. Obviously having ASPs...
Are CRM and SFA tools only as good as the data they contain? You bet they are. This is exactly why I invited Dan Hughes the co-founder of Broadlook Technologies on a TMCnet podcast so I could learn more about...
As I sit in more and more meetings with companies in the IP communications hardware space I keep hearing that these companies are moving from hardware to software because that's where the money is. In fact, at a recent conference...
Apparently today is “Write about Google” day as I thought it worth sharing that the company is facing a patent infringement lawsuit due to the database technology the company employs. Who is suing you wonder? Northeastern University and a start-up...