4 result(s) displayed for david sims (1 - 4 of 4):

Larry Ellison and SaaS

Although many people in technology are saying that SaaS is one of the fastest growing segments of the market, Larry Ellison, the founder and CEO of Oracle  had some negative comments about the industry lately. I found an article describing...

Posted on July 4, 2008 1:58 PM

SalesForce.com Satisfaction Ratings

I was just reading an article from TMCnet's David Sims where he talks about SalesForce.com satisfaction ratings and I was blown away. Why? the company recently surveyed over 4,000 of their users and 94% said they definitely or probably will...

Posted on April 8, 2008 6:16 AM

CRM Autopsy

David Sims has a great article for people who take their CRM too seriously and need to lighten up....

Posted on March 22, 2008 9:13 AM

E-Mail Customer Service Complaints

Few things annoy me  as much as poor e-mail interactions with companies I either purchase from or am thinking of purchasing from. I am sick and tired of companies who send me an auto-response e-mail and then never follow through...

Posted on March 14, 2008 8:38 PM