Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

dialer tag

Drill down on dialer search:

4 result(s) displayed for dialer (1 - 4 of 4):

Aspect Makes Performance Management Acquisition

Combined entity to provide enhanced performance management, coaching, employee review and workflow functionality Aspect has done a great job rolling up a number of call center companies and even in a slow economy is not letting up. In fact, the...

Call Center Flash Demo

Over a decade ago I came across Interactive Intelligence, a company who looked at the call center space as an area ripe with opportunity. They decided to market products which did exactly the opposite of what others were doing at...

A National Holiday For Virginia Tech Victims

I was reading about the Virgina Tech tragedy and was surprised and shocked at the same time. As you may know the worse shooting spree to ever take place on US soil happened yesterday.   This tragic event is...

SER For Sale

Rumor has it SER is for sale and has $50 million in sales for the year. The sale makes good sense as a good part of the company’s inbound strategy was dependant on Aspect and now Aspect is owned by...
Featured Events