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Rich Tehrani
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The Internet Lubricates Protests

We have seen how the Internet has changed the telephony business allowing voice and now video conversations to be transmitted as packets. This simple change made Internet voice and video calls free. In addition, we have seen how email has...

Social Media is Mainstream Media

Here is my Publisher's Outlook which will appear in the March 2010 issue of Customer Interaction Solutions Magazine. I hope you find it useful Last month I spent some time discussing how social networking will impact your company on search...
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