Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Drill down on hosted search:

25 result(s) displayed for hosted (1 - 25 of 48):

SimpleSignal and gUnify Brings Lync-Like Power to Google Apps

I’ve had a few conversations recently with analysts and resellers about how Microsoft Lync is getting trials in many of the largest global corporations and this has traditional telecom equipment providers getting nervous. From these discussions you might surmise that...

Vocalocity: One Cloud Provider's Path to Growth

Cloud computing providers are all the rage these days and cloud communications is no exception. Witness the growth of 8x8 as well as the M&A interest in the space evidenced by the recent acquisition of M5 Networks by ShoreTel and...

Interop News and Information Technology Site on TMCnet

As I head to the Cloud Expo show today I thought it made sense to make sure my readers are aware of two important TMC sites which you may want to bookmark to stay current with important news of the...

Epygi Adds PBX Features, Moves Upmarket

One certainty in the world is that feature wars often get fought in the battle to win the most customers. If you don't beleive me, think of how few features your car had 15 years ago compared to today. In...

Sytel Limited Expands to US

Sytel Limited. A company with a strong dialer and scripting engine is expanding into customer service, media blending and more recently, the US. As more customers look for SMS support, Sytel allows these short messages to be integrated into the...

Book Review: Behind the Cloud by Marc Benioff of Salesforce.com

I generally don't do book reviews as there just isn't enough time in the day but I recently read Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry by Marc Benioff...

Broadsoft: The 800-Pound Call Center Gorilla

The behind the scenes company powering a call center near you In the year 2000 when society was in the midst of realizing how technology and the internet in particular was going to change the world, I noticed there was...

The Benefits of Hosted SEO

Tomorrow at 2:00 PM EST -- August 19, 2009 I will be hosting a webinar on hosted SEO or search engine optimization. I will discuss the benefits of the cumulative experience of hundreds of communications and technology companies and it...

Terry Matthews to Keynote ITEXPO West 2009

Over 70 companies founded by one person in one industry - communications/technology (to be fair he owns hotels and golf courses as well). Over the years, tens of thousands of people were hired because of the vision of Sir Terry...

AppRiver Keeping 5 Million Email Boxes Spam Free

Benjamin Franklin is credited with saying the only two sure things in life are death and taxes and I would hazard a guess that if you manage corporate email you could modify this phrase slightly to read the only two...

Nectar Services Provides Hosted Avaya VoIP, SIP Trunking

Companies in the IP communications space have never been so laser-focused on ROI as they are today. Avaya for example makes sure to mention the cost savings benefits of IP communications every chance they get. According to David Giangano President...

RightNow Technologies Optimistic About Future

Last month I reached out to Greg Gianforte the CEO of RightNowTechnologies regarding how his company is doing. Why? Well the hosted communications/call center/CRM market seems to be doing better than others as a result of reduced CAPEX budgets and...

Transera, OneChip Photonics, Apture and JahJah Funding a Trend?

 Today, I came across a number of funding announcements and it has been some time since I have seen four in the same day. The first big news is from Transera where they raised $17 million to grow their hosted...

Acredo Technologies Update

You may have read that Acredo Technologies has closed down. This information is not exactly true. There are Twitter and blog reports regarding layoffs which I can confirm. Over the past six months we have seen many startups under pressure....

Selling SaaS is Hard to do

You hear me go on and on about how hosted providers are having a field day selling in this economy. Apparently it is not as easy as I thought... Peter Radizeski in fact tells us firsthand how difficult it can...

Oracle Does it Again

Oracle is amazing. They reported their numbers last night and although they said future sales will be down around 10% their stock is up 6% as of this writing.According to Dow Jones:Revenue for the quarter was lower than Wall Street...

SalesForce.com Tops Q3 Forecast, Keeps Outlook

Hats off to Benioff and company at SalesForce.com for beating the quarterly estimates and also for keeping guidance for the year. Analysts are grappling with whether the SaaS model is immune from slowing in a down economy and the simple...

Brian Ross Joins Acredo Technologies

Hosted communications provider Acredo Technologies recently hired Mike Ross to bolster the company's sales. Acredo is headed up by Mike Ross a veteran of the communications space having worked for Dialogic, Rhetorex, Aculab and many others.Mike's son Brian worked with...

Open Source Communications War

Behold the open source communications wars. In this corner weighing in at millions of downloads is Digium... A Huntsville, Alabama purveyor of all things Asterisk... From training to support to hardware, you name it.In the other corner with decades of...

SaaS -- The Tide is Turning The Wrong Way

Without listing them all as their are too many, the recent outages of services from Amazon, Google and many others have people worrying about switching to hosted applications and moreover, some jobs may be at risk over decisions to go...

Conjecture: Covad to Acquire Small PBX Player

In an effort to compete with PAETEC/Allworx, we can possibly expect Covad to make an acquisition before the year is over of a small PBX player which competes with Allworx. I have heard talk of this and numerous comments which...

Contact Center and Service Provider Similarities

I have been seeing an interesting trend in the communications space. In the last 2-3 years, more and more companies who used to focus on service providers have expanded their focus into the call center space. Acme Packet and NextPoint...

Google Docs Outage

Should SaaS Vendors Be More Accountable?Google had an outage in its office application division today. One wonders how they haven't had something similar happen with their search engine but the docs and spreadsheets were affected. I would imagine if both...

Switchvox AA300

Greg Galitzine  broke the news regarding the new Digium Switchvox AA300, a new appliance dedicated to companies with about 150 users. The box also supports 45 simultaneous calls, 10 recorded and 15 simultaneous conference calls. Tom Keating speculates about...

Google Gears Powers MySpace

There is a fascinating transformation always taking place in computing. Mainframe computing relied on dumb terminals and then as clients became smarter, we started to migrate to client/server environments. Over time, news ways of working appeared and disappeared and more...
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