In the mid-nineties as the CTI market stormed onto the scene a slew of new unified messaging companies came onto the scene looking to sell systems which integrated voicemail into corporate email repositories and later IP-based phone systems. The biggest...
Hostedcommunications provider Acredo Technologies recently hired Mike Ross to bolster the company's sales. Acredo is headed up by Mike Ross a veteran of the communications space having worked for Dialogic, Rhetorex, Aculab and many others.Mike's son Brian worked with...
Remember when hostedcommunications was called Centrex? Those were the days. Life was slower back then. We didn't have smart phones -- really we didn't even have mobile phones. Heck, we didn't even have e-mail or voicemail... My, how things...
TMCnet grows daily with thousands of new news items and stories. As the site grows, we are always looking for ways to improve. One of these ways is to develop community pages which focus on a particular subject matter...
All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet. Furthermore, thanks for your loyalty and the nice testimonials many...
It's funny, in most other businesses, you wouldn't use the expression "one throat to choke" as a positive but in communications, the complexity of systems has evolved to a point where this expression is not only accepted, it is cherished....
I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their...
I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking. Surf develops a suite of hardware and software products that drives...
I recently had the opportunity to speak with TeamQuest Corporation’s director of communications, Keith Hanna, about the IP communications space, SIP and the overall direction of the company. TeamQuest Corporation is a provider of IT Service Optimization, specializing in...
Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO. NICE Systems is the leading provider of Insight from Interactions, offering...
I recently had the opportunity to ask NeoPhonetics executives about open source/open standards-based on IP communications, cost effective PBX platforms, and more. NeoPhonetics designs, implements and supports custom VoIP telephone systems for enterprises with a specialty in open source...
I recently had the opportunity to ask Jay McCall, VoIP and Wireless Editor with Business Solutions magazine, about the evolution of SIP-based communications, the future of the market and more. Business Solutions magazine is a publication geared toward executives...
The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition than the residential space as the pure-play market leader Vonage charges so little, even they struggle to make money....
Packet8 is now offering professional voice recording for it’s Virtual Office Hosted iPBX Phone Services. These prompts can also be used for website narration and PowerPoint presentations. I believe this is a great innovation from parent company 8x8. My...
If you have any doubt the hostedcommunications market is growing, you need to look no further than RingCentral who tells me their customer acquisition rate has grown at twice the rate of last year. The company does not offer...
We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small...
Edgar Bronfman Jr. a record company exec speaking at CTIA is right on when he says the interface on cell phones can use drastic improvement. On average, Bronfman said, it can take a person 20 clicks to buy a...