Few people have heard of Lumavate but at the conclusion of this post you'll be convinced that they likely point to the future of at least one segment of the IoT market.Before we get into the company, lets delve into...
Some time back I shared with you that you could win a multimillion dollar call center makeover by filling out an application. I asked InteractiveIntelligence, the company behind the campaign how much demand there has been for this contest...
Remember when I told you about the new InteractiveIntelligence call center makeover which could be worth millions to your company? Yes, they will provide consulting, software, hardware (phones, etc.), interior design and more. This is your chance to get...
InteractiveIntelligence is an example of a disruptor which went mainstream and in the process changed the way contact centers operated. Soon after launching in the mid-nineties the company would attract huge crowds to its booths at trade shows as...
One of the most frequent question I get regarding TMC’s ITEXPO which takes place next week in Miami – is with all that is going on – how do you make a decision as to which parts of the show...
Quite often at industry events I hear people say they can’t believe how many events TMC goes to each year and moreover, they ask just how many conferences we cover each year. I haven’t done the math but it’s a...
Coming off the first six months of 2011, InteractiveIntelligence enjoyed cloud-based revenue growth numbers of 58% while orders increased a whopping 146% during the same period. Moreover, the cloud accounted for 26% of the company’s total new order dollar...
As I look out at the technology landscape I find it surprising that replacements of marketing personnel whether initiated by the company or people resigning seems to be near an all-time high. As I have stated before, the job of...
The recent Amazon outage of its EC2 service affected a number of leading-edge companies who in some cases used the fact that they housed little to no infrastructure on their premise as a selling point to investors. Certainly, the cloud...
David Yedwab shared his thoughts on cloud communications here at ITEXPO East 2011 where later today, at 4:45pm, we will be on a panel discussing Cloud Communications and computing. The show starts today and continues until Friday, Feb 4th.For more...
Be sure to get to ITEXPO on Tuesday, February 1st to take advantage of what has shaped up to be a great pre-conference day of networking and learning about communications and technology. First up us Ingate's SIP Trunking Workshop at...
I love to see companies give back to their communities and people in need. In fact you may have noticed as of late I have become an advocate of smaller government with far less overhead and taxes; in-part so organizations...
There are a few things I wish for regarding earnings in the tech space. I wish I had time to give my thoughts on every announcement I wish they were all as good as what InteractiveIntelligence just accomplished In...
Social CRM Expo West 2010 has a standing room only crowd and it exciting launch with lots of great information. Here are some photos of keynoter Joe Staples, CMO InteractiveIntelligence ...
Please be sure to come to the Bonaventure Brewing Company Patio at the Westin Bonaventure Hotel this Monday, Oct 4th, 5:30-8:30 PM for some of the best networking at the show. I have attended many events at this location at...
As I sat to write this month's column for Customer Interaction Solutions Magazine I came across interesting news from Google that the company has decided to launch a new service called Google Realtime which was a feature of Google's search...
Thanks to cloud computing, cloud-based storage, cloud-based contact centers, cloud communications and a mix of other services hosted in data centers worldwide, the data center market is booming. A solid article about the market comes courtesy of David Gross at...
A humble thank you to my followers who came out in support of ITEXPO this past week in Miami. Thank you conferees who braved a tough economic climate and came to the show. I also want to extend appreciation...
After an introduction for me, Dr. Don Brown, a true communications visionary and veteran began a presentation at ITEXPO West 2009 which asked where the value was in communications. He explained CEBP and unified communications were terms made up by...
We have been seeing a surge of registrations for TMC's ITEXPO, the hotel room block has been oversold for over a month and we feel the industry getting more excited than ever for ITEXPO - the ultimate event which brings...
This is a critical time for resellers and agents as the economy is slow and this puts margin pressure on virtually everyone. Moreover access to credit is more challenging today than ever. This puts VARs and integrators in a precarious...
Hi All, it has been a whirlwind here at TMC today as we get ready for ITEXPO in just two weeks! :) -- perhaps the most important place you need to be this fall. The show will feature some of...
In 2001 when the PDA market was all the rage and smartphones didn't really exist, a company called InteractiveIntelligence a leader in the contact center space saw an opportunity for a development platform called Mobilite (pronounced as if you...
The TMC team never sleeps and as soon as yesterday had posted over a dozen interviews of some of the movers and shakers in the service provider and enterprise communications space. These interviews were from ITEXPO East 2009 which took...
Hi all, thought it made sense to pass along this press release TMC is about to put out so you know what is happening at ITEXPO this Monday-Wednesday in Miami. Hope to see you there soon. Oh -- and I...