One of the major factors that led TMC to decide to launch Internet Telephony magazine back in 1997 was that we saw VocalTec launching products in the space which allowed telephony to travel over IP networks - and just like...
Aram Falsafi writes an informative and technical paper on HD voice and the benefits (to HD and non-HD users) as operators enable Tandem Free Operation in their networks. It is quite interesting and a must-read for engineers and others developing...
If you are looking for a single article which will illuminate the evolution of the Internet, the challenges regulators had when policing phone companies, the competition between cable and phone companies and net neutrality, look no further than this article...
One of the most innovative communications companies around certainly has to be Interactive Intelligence. Consider the company saw the unification of communications happening in the mid-nineties and launched products to take advantage of what they saw as a huge...
Do we realize the importance of what we do? I have been thinking about this question a great deal lately. I see the amazing technology being developed by the entire industry and I just can't help but wonder - do...
I came across an interesting article in the New York Times by Randall Stross which discusses consumer VoIP services, the differences in quality between them and the general trend towards multiple services of lower reliability replacing a single service (PSTN)...
I have heard a rumor regarding 8x8/Packet8 getting into the SIP trunking business. No confirmation yet but this makes great sense as this area of the market is doing well. All trunks will eventually be SIP trunks it seems... Unless...
In the past few years there has been tremendous interest paid to VoIP and the underlying internetprotocol which allows IP communications to take place. For those people who started to pay attention to the communications space in the last...
Aculab's Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and more. One of the reasons for this...
In 1997 TMC decided to launch a magazine titled Internet Telephony to cover what we hoped would become a huge IP communications industry. A few years later, contact centers saw the technology as a great way to take advantage of...
As the FCC vs. Cable struggle continues, I can’t help but wonder if Chairman Kevin Martin isn’t spending too much time worrying about a problem which will be irrelevant at some point in the future. Martin is trying to...