Check it out... I was scanning engadget and came across Quickorder software which enables the iPod Touch to let customers order their coffee at Starbucks without human interaction. I think this is a great idea and in many areas of...
Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to...
In the world of VoIP, there is a serious problem... There are so many companies giving away telephony, how do you compete? Vonage sells service which is ridiculously cheap yet Skype gives their service away even cheaper and in some...
I have to kick myself because I did it again. Sometimes I think I will never learn. Nobody wants to pay more than they should so when I somehow pulled a muscle in my neck while sleeping, I found myself...
As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like...
Somehow the title "The Dangers of Unprotected SIP" caught me off guard since today is after all Valentine's Day. Seems like something they should teach you about in geek health class in high school. But seriously, I don't think...
I just couldn't help but sharing this article about how companies who increase their marketing spend in a recession come out of it doing better than when they went into it. I am not advocating that there is a recession...
A staggering $133 billion dollars will be spent on communications services by businesses in 2008 according to Insight Research. 39% of this spending will be on cell phone bills. This staggering amount could be reduced if companies explore IP...
If you missed ITEXPO this past month in Miami, you missed a great opportunity to meet with VARS, service providers and many companies looking to purchase IP communications products and services. I am truly humbled by the unsolicited comments...
8x8 the parent of Packet8 has been reissued a patent 6,483,532 entitled, "Video-Assisted Audio Signal Processing System and Method." The patent relates to an arrangement for controlling audio signal transmissions for a communications system that includes a microphone and a...
Covad reported a fourth quarter net loss of $11.9 million or $0.04 per share, compared to a net loss of $8.4 million or $0.03 per share in the previous year quarter. Net revenues for the quarter increased to $121.6 million...
It was bound to happen... Google Apps have finally become connected to the world of Unified communications. Thanks to Voice Mobility, you can now integrate Google Apps with your unified communications system in your campus or corporate environment. As...
It's funny... I have been writing about the enhanced services made possible via IP communications for over a decade. To some degree, these services are here and while I think there is a great deal of room to go in...
Recently I discussed Packet8 and their MobileTalk service allowing inexpensive calls from cell phones to international numbers. Now I want to share that you can make free phone calls from a computer to a cell phone (or land line if...
8x8, the company behind Packet8 service has been doing a terrific job running their company with positive financial results and new services which are innovative and unique. Some are video-based, some are mobile and others are in the call center...
There was in independent reporter at ITEXPO interviewing yours truly and some of the exhibitors from the show. There are two Quicktime files for your enjoyment... One is an interview with me discussing the consumer side of communications opportunities and...
I am proud to announce that Charlotte Wolter is joining our roster of TMCnet contributors and she will be writing about the service provider space. I have been a huge fan of Charlotte -- her insight and writing and...
You definitely want to check out Tom Keating's writeup of ITEXPO East 2008 where he talks about the great products he saw. Tom got to see more than I did at the show but one point I agree on is...
Please join me in welcoming Gary Kim to the TMC editorial team. As you no doubt have realized by now, TMC is doing its absolute best to provide the industry with the world's best writers and thought leaders. This news...
Recently TMC and Ingate teamed up to provide the fourth SIP Trunking educational sessions at an Internet Telephony Conference & Expo. I just saw that Greg Galitzine had a chance to interview Olle Westerberg the CEO of Ingate regarding his...
Many in the IP communications industry blame Vonage for going public, knowing full well that the way they run their business, they can never be profitable. They basically spent a fortune on customer acquisition and not enough time finding ways...
The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show. The article was written by Arlene Satchell and she...
There has been a good deal of news coming out of ITEXPO so far this week and I would like to tell you I have been able to digest it all but clearly there was just too many things happening...
I am blown away by the amount of people who have reached out to meet with me at the very last second at this particular event. So many people want to meet... I wish the show was 2 weeks. :)...
Good morning attendees, speakers, exhibitors and conferees... Just a reminder that we are thrilled to have you here in Miami this week for ITEXPO. Be sure to come to Hall B in the Miami Convention Center. If you enter from...