Visual IVR company Zappix, has launched its flagship Visual IVR solution for another national retailer. Zappix has seen increased demand
Google, AudioCodes Collaborate to Bring Telephony Voice Services to Google Dialogflow Virtual Agents
Last year we told you on our sister site, Future of Work News that Google’s Dialogflow Contact Center AI could transform
According to Vonage research, 61% of consumers believe that reaching an IVR menu when calling a business makes for a
Nectar Corp. has been a long-time player in the voice quality space via monitoring and reporting solutions and is growing