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Rich Tehrani
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Alcatel-Lucent: Mobile Data to be Sold at a Loss

Alcatel-Lucent has a dire warning for wireless carriers and investors… You just aren’t going to make money from wireless broadband. The timing couldn’t be better <sarcasm> to get the news as global carriers are pouring billions into their 4G networks....

Improve Call Quality and Save Lives

Apologies for the extreme headline - but please hear me out  I just couldn't help think about how stress impacts health as I read a new survey from Empirix showing that poor customer service in organizations not only costs companies...

Technology and TMC Happenings August 26, 2010

SkyFire Comes to iPhone I was a huge fan of SkyFire on Windows Mobile as it approximated the iPhone Safari browser on a Windows Mobile device while also supporting Flash. Now it seems this browser is coming to the iPhone...

DailyCandy Sweet on Android

 One of the hottest email newsletters and Web sites for the ultra hip woman is DailyCandy and the site is the bible for many seeking advice on fashion, beauty, travel, culture and more. Specializing in providing information on popular cities...

AT&T Churn Rate Insanely Low

Gary Kim does a great job explaining in an articlethat Customers will put up with a a lot of imperfection in service quality as evidenced by the 1% churn rate of AT&T versus the industry average of 3%. One wonders...

Is Apple Repeating its Mistake from the Eighties?

5 Minutes With Motorola Droid X show the wonders of the Android ecosystem I spent five minutes with a Motorola Droid X because the editor who has it here at TMC HQ literally will not let it out of her...

Yahoo and Nokia Sync on Maps and More

Yahoo is a web powerhouse in terms of page views - ranked number four in the world by Alexa.com. While the company seems to get a fraction of the press that Google gets - and more recently less than Twitter...

Qualcomm iMoD: Breakthrough Biomemetic Screen Technology

One of the more interesting items worth sharing from this past week's CTIA show last week in Las Vegas is an interview with Cheryl Goodman of Qualcomm who showed me a prototype of a revolutionary biomemetic screen technology called Mirasol...

Google Breaks Cardinal Supplier Rule

There is an unwritten rule that companies who compete with their customers are inviting trouble. When companies break this rule, generally their competition will use this information against them when there is a bid on the table. Over time, when...

Apples iTablet Confirmed - Why it May Ruin Tech

Some of the most exciting news for all of technology has to be the official introduction of a new product category at Apple - the tablet. After all, the iPod and iPhone were responsible for billions of dollars in new...

Pandora Radio Doubles Users

Digital media continues to grow and as it does, the habits of consumption continue to change. Consider that Pandora Media has doubled its number of registered users this year to 40 million and about one third of its three-million daily...

Why is Nokia Closing Flagship Stores?

Although the Internet was supposed to reduce the need for brick and mortar locations and in reality growth in ecommerce does come to some degree at the expense of catalogues, contact centers and of course retail stores - It seems...

Google Maps Navigation Analysis

As Om Malik points out, turn-by-turn GPS navigation with voice guidance has come to Google Maps and carriers can't be happy about it. Who is even less happy? TomTom and Garmin. According to Google, less than 1% of navigation devices...

Yahoo Mobile Interview

Yahoo is increasing its focus on mobile devices with the recent rollout of a mobile home page which distills the best parts of the Yahoo! Web browser home to the important areas you need to know about. On an iPhone...

Broadsoft: The 800-Pound Call Center Gorilla

The behind the scenes company powering a call center near you In the year 2000 when society was in the midst of realizing how technology and the internet in particular was going to change the world, I noticed there was...

Symantec's Views on Protecting Mobile Devices

Billions of mobile devices exist and as they proliferate and begin to be used for mobile banking we can expect to see more attacks from malicious users looking to follow the money trail. In addition, as more children and teenagers...

Novarra Mobile Video Update

Novarra is one of the companies enabling the mobile broadband revolution having products embedded in a good deal of the world's smartphones and networks. I spent some time with Anthony Love and Scott Cotter as they demonstrated some of their...

Clearwire Update

Last night I was at a media event focusing on WiMAX and 4G sponsored by Cisco and I spent some time discussing Clearwire's plans with Peter Cannistra who is in charge of market Development for the company. Peter detailed just...

Google Listen: The Mobile Platform Wars Have Begun

 Google today unveiled Listen, an application which allows users of the company's Android devices to search for content in podcasts based on keywords in the headline and description of the content. To me the incredible thing about this application is...

Telecom Italia Mobile Goes Solar

While communications and technology solutions have the ability to drastically reduce costs associated with travel by simulating trips via conferencing - telepresence, etc... The reality is technology is also responsible for more and more energy use. Think about all the...

Check out the Video Quality of Your iPhone 3G S

I just got my iPhone 3G S up and running and am blown away because as a power user - even using the new OS 3.0 on an iPhone 3G I had to wait 5 or more seconds for an...

iPhone OS 3.0 Review: Batteries Not Included

I have to admit I was impatient and when I learned I could follow some easy steps to upgrade to the shipping version of the iPhone 3.0 software before the June 17 general availability date -- I just had to...

Early Thoughts from Sprint Palm Pre Launch

 In one of the more memorable product launches of recent times Sprint CEO Dan Hesse took the stage to speak to a packed room about the launch of the new Palm Pre and how he expects it to help Sprint...

Rhomobile Allows Cross-Platform Mobile App Development via Web

In 2001 when the PDA market was all the rage and smartphones didn't really exist, a company called Interactive Intelligence a leader in the contact center space saw an opportunity for a development platform called Mobilite (pronounced as if you...

Amazon Bites Hand That Fed it

At a certain point Microsoft went from being the small friendly corner store computer company to an awe-inspiring hulking behemoth that crushed virtually any company in any market it wanted. Thousands of PC utility and other vendors have been put...
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