Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

mos tag

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3 result(s) displayed for mos (1 - 3 of 3):

Improve Call Quality and Save Lives

Apologies for the extreme headline - but please hear me out  I just couldn't help think about how stress impacts health as I read a new survey from Empirix showing that poor customer service in organizations not only costs companies...

Polycom's Software Play and More

Depending on the era, if I asked people what the name Polycom makes them think of they would give me different answers. In the nineties it was video conferencing and audio conferencing devices. Around 2000 you could add IP phones...

Silver Peak

I received this whitepaper from Silver Peak. I haven’t heard of the company previously and I thought this was an interesting paper and worth posting. I think VoIP quality is a hidden problem the industry needs to do a better...
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