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oaisys tag

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ITEXPO West 2009 Interviews Part 2

As a follow-up to the ITEXPO interviews I posted links to last week, here are the latest responses from the industry. Of particular interest are answers from Doug Mohney who explains how he got into the business by being employee...

Come Meet the Thought Leaders at ITEXPO

One of the most important parts of any conference is the networking... The potential to meet and speak with thought leaders in numerous markets at one time in one place. This year's ITEXPO has more thought leaders than any prior...

Call Center Software Community

Looking for call center software by chance? If you are and/or you want to keep up to date on the latest happenings in the call center space then you should be bookmarking the new Call Center Software -- Global Online...

The Talkument Evolution

Have you ever compared an e-mail conversation to one by phone? I can search e-mail conversations and forward them as needed. These conversations via e-mail become part of a company's knowledge base and can be used for analytics and other...

Mitel Agrees on Talkument

Thanks Mitel for agreeing with me that Talkument is a really interesting and different product, worthy of distinction....

Best of Show ITEXPO West 2007

Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release.   Best Service Provider Solution Comverse (www.comverse.com) CTI Labs (www.ctigroup.com)...

Oaisys Update

If you live vicariously through my travel schedule then you were with me in Arizona during that muggy and super-hot trip I took a while back to see Oaisys and learn about their Talkument voice appliance.   As you...
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