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Rich Tehrani
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omnichannel tag

Drill down on omnichannel search:

5 result(s) displayed for omnichannel (1 - 5 of 5):

How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point of smart speakers dropping to the same level as a week's worth of Starbucks, many consumers have filled...

Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with CEO, Tiago Paiva (above left; Yours Truly on the right).We've followed his company's progress since inception and through sheer will and...

DMI's Shows End-to-End Mobility Solutions at MWC16

At Mobile World Congress (MWC16), the event’s tagline was “Mobile is Everything,” and I’m on record stating that the phone part of the show is becoming irrelevant as there isn’t any money to be made in handsets anymore unless you...

Nuance Brings Artificial Intelligence to the Omnichannel World

"The robots aren’t coming, they are here," is all I could think of today as I mulled over my notes from a recent meeting with Gregory Pal, Vice President, Marketing, Strategy & Business Development at Nuance Communications. Coincidently I also...

How The Marketing Behind U.S. Presidential Campaigns Works

While social media has become a big factor in political donations in the last decade or so, its worth pointing out a holistic approach to campaign donations includes the phone. Telephone marketing is a very effective way in fact of...
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