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Rich Tehrani
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outsourcing tag

Drill down on outsourcing search:

11 result(s) displayed for outsourcing (1 - 11 of 11):

Gary and Mary West: Improving Healthcare Through Disruption

For years, Americans have prospered like people in no other country on earth because our class-free society allowed virtually anyone with a good idea to launch a company, hire, prosper and keep the majority of the fruits of their labor....

Xerox Transfers 600 Jobs to Indian Outsourcer

Computerworld reports that Xerox will be transferring 600 jobs from around the world to an Indian outsourcer. Employees in California, New York, Oregon and the Netherlands will be affected - Xerox expects a "modest" number of people to participate in...

Infosys Interview on M2M and Wireless

AT the CTIA show in San Diego I had a chance to sit down and speak with Latha Kalainesan the Practice Head of Cable & Wireless at outsourcing leader Infosys. Latha had some interesting comments regarding the M2M market worth...

Teach a Man to Fish as Unemployment Cure

As international outsourcing claims more jobs, two things happen - unemployment in developed nations increases and companies lower their costs. As sad as this is for now unemployed workers, it is a byproduct of automation - the internet and IP...

Can Deflation Create US Jobs?

Over the past year it has become evident that deflation is a driving force of the US economy. Margins are being squeezed in virtually all businesses. Even areas of the market where you might think there is pricing pressure don't...

Interactive Intelligence on Contact Center Growth and More

One of the most innovative communications companies around certainly has to be Interactive Intelligence. Consider the company saw the unification of communications happening in the mid-nineties and launched products to take advantage of what they saw as a huge...

Outsourcers Abusing Work Visas?

The clash between U.S.-based companies and outsourcers continues as outsourcing companies such as Infosys Technologies, Wipro, Cognizant Technology Solutions and UST Global who are either based in or have the majority of their workers in India are bringing thousands of...

Call Center CRM Stories August, 17 2007

While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is...

UK Outsourcing in the US

A keen eyed blog reader of mine pointed out American outsourcers could do well by taking jobs from the UK by taking the country’s call center work. This article published months ago by the BBC shows just how bad customer...

Homeshoring

There was a great article in BusinessWeek a while back titled Call Centers in the Rec Room focusing on how companies are beginning to recognize the problems associated with outsourcing to countries that have agents witch accents. Apparently companies are...

Gartner IT Predictions

Here are a few predictions Gartner makes for the future. Gartner’s pretty well-respected and their predictions carry a great deal of weight. My biggest concern is the point that is made in the report suggesting that companies are spending more...
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