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25 result(s) displayed for podcast (1 - 25 of 44):

Nortel: Unified Communications Reduces Healthcare Costs

Companies have spent hundreds of millions of dollars over the decades to ensure their contact centers are as efficient as possible. In a business where you have hundreds of agents in a call center you have to worry about any...

Podcast: Broadband in Emerging Markets

Fierce competition among emerging market broadband providers is a rule as so many carriers and subsequently vendors are coming to market with low-cost solutions. ECI Telecom is differentiating itself in a variety of ways by growing new markets for the...

Selling to the Government: GSA Explained

 There is a once in a lifetime opportunity ahead of us as the government prepares to spend unprecedented amounts of money for a variety of initiatives. The reality is that a small percentage of companies are doing most of the...

Chris Barton of WCS: Telecom Channels Must Evolve

In a time when many CLECs have been wiped out, how has one competitive local exchange carrier survived and found a way to grow in one of the toughest business environments of our lifetimes? To find out more I interviewed...

Interview With Spanlink's Scott Christian

Are companies really cutting their investments in customer acquisition and retention in this economic climate?  I have known the management of Spanlink Communications for years but haven't covered them in a while. Today I got a chance to speak...

Speakeasy Rolls Out SIP Trunks and More

According to Bruce Chatterley the President and CEO of Speakeasy, his company is a full service broadband communications company building solution for the SMB space. The company focuses on the smaller end of this group at under 100 employees and...

Thomas Howe Takes CEO Role at Jaduka

At TMC's ITEXPO earlier this month I had a chance to briefly chat with voice 2.0/mashup guru Thomas Howe. At the show he told me there was big news coming and he was soon going to become CEO of a...

Microsoft Response Point Podcast With Richard Sprague

Microsoft's Response Point is an SMB phone system with big features. Priced reasonably and supplied by partners who make the hardware, this small business phone system has big features like voice recognition and a lot more.But more importantly, this...

A Candid Interview With Greg Gianforte, CEO of RightNow

Is service the new sales? According to Greg Gianforte, CEO and founder of RightNow, not only is this a true statement but sales is the highest form of service. In a recent podcast interview with Yours Truly, Gianforte explained how companies...

Avatars: The Cursor in Communications 2.0

One of the people with a long history in the communications space is Neal Shact (pictured) -- CEO of Communitech Services. In the past, Shacht has been a distributor in the headset market and has been early in many new...

Podcast Interview Tata Communications

Tata's View of CommunicationsTata is a global company which is perhaps closest to what General Electric is in the US or Siemens is in Germany. The company is absolutely massive, having over 5,000 employees and engages in businesses such as...

Interactive Intelligence on Contact Center Growth and More

One of the most innovative communications companies around certainly has to be Interactive Intelligence. Consider the company saw the unification of communications happening in the mid-nineties and launched products to take advantage of what they saw as a huge...

Nortel Earnings August 2008

In a podcast conversation with Joel Hackney, President of Enterprise Solutions Business at Nortel I had a chance to discuss Nortel's earnings which were a mixed bag for the quarter. On the one hand there were eight quarters of...

Optical Drivers and Trends

The optical space is alive and well and surprisingly robust. In 2001-2 it was common to talk about the death of the fiber market and often I heard people tell me that there would be no need for more optical...

Podcast: Tangoe Al Subbloie

The Telecom Expense Management (TEM) space is doing well and many predict this segment to not only weather an economic downturn but they think TEM will benefit from potential corporate belt-tightening which will increase focus on expense management in...

Podcast: AudioCodes Mediant 1000 MSBG

Recently, AudioCodes released the Mediant 1000 MSBG (Multi-Service Business Gateway) a device which combines the following: media gateway, enterprise class session border controller, data router, firewall, LAN Switch, WAN access, Stand Alone Survivability and an on-board general purpose server. This...

Podcast: Objectworld's David Levy

Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of...

Podcast: Zed-3's Iain Milnes Discusses The GS8

Zed-3 is the company most people have never heard of but it is backed by telecom veteran Iain Milnes who launched Zarak -- the successful testing company later sold to Spirent and Zultys -- the company which made a...

Podcast: Starent Networks Thierry Maupilé

As the wireless industry evolves, the level of complexity has evolved with it allowing companies such as Starent Networks to thrive by delivering technology which enables carriers to deliver rich content multimedia services. We all have cell phones and it...

MindWireless Podcast

MindWireless is focused on the wireless expense management space which as you might imagine is an area of growing importance inside telecom expense management. Just think about how complicated it is to manage wireless gadgets as employees have become obsessed...

Vonage Record Quarter: Jeff Citron Interview

Vonage has done a great job this last quarter --  posting growth numbers in a slower economy. I just had a podcast interview with Jeffrey Citron where he talked about the company's growth rate and the number of new initiatives...

eGlue Interview With Dror Pockard

Today I had a chance to interview Dror Pockard who is the CEO of eGlue, the only tech company I know that was developed on a kibbutz. If you aren't aware, a kibbutz is an Israeli agricultural community and to...

Sangoma's David Mandelstam Shares Thoughts

Sangoma's David Mandelstam always has something interesting to say so I invited him to have a podcast with me. What can you learn from listening is how well Sangoma and other communications companies are doing -- even in a slow...

Nortel's Joel Hackney Discusses Earnings

Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel. Some details worth sharing... The company's net loss widened but revenue...

PhoneTag, The New Simulscribe

Jamie Siminoff beams with enthusiasm as he explains to me in this podcast about his excitement regarding his company's name change from SimulScribe to PhoneTag. According to Siminoff, sales have increased dramatically since the announcement of the new name and...
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