Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

predictive dialer tag

Drill down on predictive dialer search:

5 result(s) displayed for predictive dialer (1 - 5 of 5):

Spotted Dog Technology Brings Firefighting into the Cloud

Technology when applied to many processes can help them become more efficient. The spreadsheet is a simple example of an application which not only boosted efficiency; it allowed businesses to play our numerous business scenarios in real-time. Being in the...

Broadsoft: The 800-Pound Call Center Gorilla

The behind the scenes company powering a call center near you In the year 2000 when society was in the midst of realizing how technology and the internet in particular was going to change the world, I noticed there was...

Prosody X Gets a Win

Aculab's Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and more. One of the reasons for this...

PerformanceEdge

For many companies with thousands of call center agents the concept of optimizing contact center performance is akin to optimizing the US government. In either case you must ask yourself how you know when you are truly optimized and the...

Call Center CRM Stories August, 17 2007

While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is...
Featured Events