25 result(s) displayed for presence (1 - 25 of 28):

What Cisco Was Doing During ITEXPO

Cisco had a booth at ITEXPO this past week but apparently another part of the company was busy making an acquisition in the communications space at the exact same time. The company just picked up Jabber -- a supercharged presence...

Posted on September 21, 2008 9:20 PM

ITEXPO West 2008 Skype Keynote

Jonathon Christensen General Manager for Video and Audio at Skype gave a great keynote with a topic which was surprising -- VoIP is dead. Wow. The point is video and other forms of communications -- presence -- etc, are becoming...

Posted on September 16, 2008 6:58 PM

Interactive Intelligence on Contact Center Growth and More

One of the most innovative communications companies around certainly has to be Interactive Intelligence. Consider the company saw the unification of communications happening in the mid-nineties and launched products to take advantage of what they saw as a huge...

Posted on August 10, 2008 12:05 PM

Olle Westerberg: Available Now

Olle Westerberg is certainly one of the most knowledgeable players in the IP communications space and is the CEO of Ingate, a company in the SIP firewall business. Westerberg did a masterful job with the team at Ingate in positioning...

Posted on July 15, 2008 8:45 PM

Aspect Buys BlueNote Networks

Why would Aspect, a company which is the largest pure-play contact center equipment and software player in the world buy BlueNote Networks? I am glad you asked. I had met with Aspect execs about this deal a month or so...

Posted on July 9, 2008 5:30 PM

Podcast: Objectworld's David Levy

Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of...

Posted on May 22, 2008 5:22 PM

Fonality Trixbox 2.0 Launches

According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version." In fact, the company is doing its best to make sure resellers have to touch these phone...

Posted on April 15, 2008 12:00 AM

Mobile Unified Communications from Verizon

You may recall I have written about the RIM division Ascendant Systems and how the company enables mobile unified communications. Now the company which allows your Blackberry to function as a wireless extension of your communications system has inked a...

Posted on April 9, 2008 8:04 AM

Messy Skype Presence Solution

Its funny, I spend so much time writing about solutions for service providers and enterprise customers that when I come across a do it yourself (DIY) solution allowing you to keep tabs on your Skype friends without the use of...

Posted on April 8, 2008 4:53 PM

Starface Looks for US IP-PBX Growth

I recently came across a software-based IP-PBX company from Germany that I have never written about before. Vertico Software GmBH makes a product called Starface which comes in a variety of flavors, from software to an appliance or hosted solution....

Posted on April 6, 2008 5:21 PM

Microsoft's Call Center Push

There is a level of excitement in the call center space I haven't witnessed since VoIP began transforming the call center into the contact center. Over the years, we have seen technology after technology change the way contact centers work...

Posted on March 22, 2008 5:47 PM

Communications To Fuel Global Economy Growth

Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available...

Posted on March 20, 2008 8:20 PM

Aspect Brings Unified Communications to the Contact Center

In 1997 TMC decided to launch a magazine titled Internet Telephony to cover what we hoped would become a huge IP communications industry. A few years later, contact centers saw the technology as a great way to take advantage of...

Posted on March 9, 2008 8:54 AM

NEC Targets Mid-Tier for IMS

Above: NEC's View of IMS NEC is targeting mid-tier providers with its new IMS products. The company's new Service Convergence Integrated Platform or SCI-P is a 'starter' framework for IMS, and bundles carrier-class call processing quality, blade-server architecture, a...

Posted on February 25, 2008 8:01 PM

Service Provider Opportunities

Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT...

Posted on January 11, 2008 8:25 AM

Presence vs. Stalkers

Presence is a really great technology because it keeps people from playing phone tag – among other things. It is an absolute productivity accelerator as it allows people to know what people are up to 24x7. But therein lies the...

Posted on October 21, 2007 7:04 PM

Keating’s Microsoft Unified Communications Review

Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his blog regularly until it hits. I read...

Posted on October 16, 2007 11:03 AM

Google Acquires Jaiku

Google is rumored to be launching their Gphone any day now and Jaiku – the company providing mobile presence has just been acquired by the search leader. It seems Google is really serious about the mobile communications market and whether...

Posted on October 9, 2007 7:53 PM

ITEXPO West 2007 Coverage

Hats off to VoIP News for some great writing regarding Internet Telephony Conference & Expo. Here is an accurate description of what the show is all about. Ken Camp also weighs in on the conference in his Realtime Community blog...

Posted on September 9, 2007 9:35 AM

Bloggers at ITEXPO

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their...

Posted on September 8, 2007 2:38 PM

Covergence

Ken Kuenzel, Founder, VP Engineering and CTO for Covergence recently chatted with me about the impact of wireless technology, and the way in which SIP has changed communications, among other topics.   Offering its customers “the edge in SIP”,...

Posted on August 16, 2007 6:11 PM

Skype Outage

Skype is out and the blogosphere is abuzz. I learned about the outage from TMCnet’s Tom Keating and now it seems both Andy Abramson and Irwin Lazar have written about the outage as well.   I am actually surprised this...

Posted on August 16, 2007 11:22 AM

IVR Technologies

I recently had the opportunity to ask IVR Technologies Vice President of Business Development Barry Sher about his business and the direction he is taking the company.   IVR Technologies is a software development company providing integrated application, media and...

Posted on August 11, 2007 3:11 AM

Jajah and Iotum

Blackberry users are having a banner day as fist they are able to run their programs on Windows Mobile computers and now Iotum and JaJah are collaborating to allow the power of Jajah’s calling network to be combined with Iotum’s...

Posted on April 24, 2007 4:18 PM

SIP to SIP Gateways

I am at a Dialogic analyst meeting today where the company’s Jim Machi tells the audience he thinks there will be an opportunity for his company to supply SIP/SIP gateways. The concept is scary as SIP as is supposed to...

Posted on April 18, 2007 10:29 AM