Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

presence tag

Drill down on presence search:

18 result(s) displayed for presence (26 - 43 of 43):

Microsoft's Call Center Push

There is a level of excitement in the call center space I haven't witnessed since VoIP began transforming the call center into the contact center. Over the years, we have seen technology after technology change the way contact centers work...

Communications To Fuel Global Economy Growth

Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available...

Aspect Brings Unified Communications to the Contact Center

In 1997 TMC decided to launch a magazine titled Internet Telephony to cover what we hoped would become a huge IP communications industry. A few years later, contact centers saw the technology as a great way to take advantage of...

NEC Targets Mid-Tier for IMS

Above: NEC's View of IMS NEC is targeting mid-tier providers with its new IMS products. The company's new Service Convergence Integrated Platform or SCI-P is a 'starter' framework for IMS, and bundles carrier-class call processing quality, blade-server architecture, a...

Service Provider Opportunities

Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT...

Presence vs. Stalkers

Presence is a really great technology because it keeps people from playing phone tag – among other things. It is an absolute productivity accelerator as it allows people to know what people are up to 24x7. But therein lies the...

Keating’s Microsoft Unified Communications Review

Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his blog regularly until it hits. I read...

Google Acquires Jaiku

Google is rumored to be launching their Gphone any day now and Jaiku – the company providing mobile presence has just been acquired by the search leader. It seems Google is really serious about the mobile communications market and whether...

ITEXPO West 2007 Coverage

Hats off to VoIP News for some great writing regarding Internet Telephony Conference & Expo. Here is an accurate description of what the show is all about. Ken Camp also weighs in on the conference in his Realtime Community blog...

Bloggers at ITEXPO

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their...

Covergence

Ken Kuenzel, Founder, VP Engineering and CTO for Covergence recently chatted with me about the impact of wireless technology, and the way in which SIP has changed communications, among other topics.   Offering its customers “the edge in SIP”,...

Skype Outage

Skype is out and the blogosphere is abuzz. I learned about the outage from TMCnet’s Tom Keating and now it seems both Andy Abramson and Irwin Lazar have written about the outage as well.   I am actually surprised this...

IVR Technologies

I recently had the opportunity to ask IVR Technologies Vice President of Business Development Barry Sher about his business and the direction he is taking the company.   IVR Technologies is a software development company providing integrated application, media and...

Jajah and Iotum

Blackberry users are having a banner day as fist they are able to run their programs on Windows Mobile computers and now Iotum and JaJah are collaborating to allow the power of Jajah’s calling network to be combined with Iotum’s...

SIP to SIP Gateways

I am at a Dialogic analyst meeting today where the company’s Jim Machi tells the audience he thinks there will be an opportunity for his company to supply SIP/SIP gateways. The concept is scary as SIP as is supposed to...

Mitel Presence Tour

Today I will be flying to California to speak tomorrow at a conference hosted by Mitel. The name of the tour – I kid you not is the Presence Tour 2007. I will be discussing Unified Communications among other...

Iotum Talk-Now

Can You Hear Me Now? Whoops Sorry About That. I would never have started a magazine with the name of SIP if I didn’t believe presence was going to change the way the world communicates. Innovative developers the world over...

SIP and IMS Magazine Write-Up

TMC's new magazines titled SIP Magazine and IMS Magazine got picked up by the VoIP IP Telephony blog. We have received an amazing amount of feedback on both magazines and are excited about their respective launched this January and February...
Featured Events