One of the fastest areas of growth in the communications market has got to be telecom expense management as TEM solutions are needed to better manage corporate telecom spend levels. The sheer variety of communications services like PSTN, SIP trunking...
Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available...
While perusing the international calling channel on TMCnet I came across an article which details the checklist of items you need to be aware of when choosing an international calling service. While many people are likely to think about the...
It goes without saying that unified communications was one of the most exciting growth areas in the communications market this past quarter. Microsoft continues to be a major driver of this technology with its Office Communications Server (OCS) product. In...
It is obvious that mobile device proliferation has had a dramatic increase in productivity for knowledge workers worldwide. In addition it is well known the US government and military functions more effectively because it relies on Blackberrys. It goes...
I wrote a blog entry titled Ooma Hysteria a few months back. A point I made in the entry is that ooma calls can potentially be tapped by users. Others commenting in the blog agreed. The company’s Chief Technologist Jeff...
Please enjoy the unedited November 2007 Publisher’s Outlook column from Internet Telephony Magazine. --- OK, I was wrong. Really wrong. Over a billion dollars wrong in fact. Why? I believed eBay and Skype had a solid strategy to...
Jon Arnold and I were both quoted recently in a San Francisco Chronicle article titled Skype reveals outage source, tells customers it won't happen again. The article is extremely well-written, gets perspective from a number of people and weaves each...
As organizations move to VoIP and other forms of IP communications it is imperative they realize the world of IP is far different from the PSTN and circuit-switched networks of yesterday. While Internet Protocol is the protocol of the Internet...
One of the fastest areas of growth in communications – and there seem to be so many these days, is telecom cost management. In recognition of this fact, TMC has launched a Telecom Cost Management channel which is being sponsored...
I recently had the opportunity to ask Jim Dalton of TransNexus about his business and the direction he is taking the company. As you may recall, I was on a VoIP peering panel with Jim over a year ago. ...
I recently had the opportunity to ask IVR Technologies Vice President of Business Development Barry Sher about his business and the direction he is taking the company. IVR Technologies is a software development company providing integrated application, media and...
I received e-mails from a number of bloggers this morning linking to their stories about ooma, the latest p2p VoIP scheme promising free long distance to the masses. The difference between ooma and other p2p solutions like Skype is the...
Packet8 is now offering professional voice recording for it’s Virtual Office Hosted iPBX Phone Services. These prompts can also be used for website narration and PowerPoint presentations. I believe this is a great innovation from parent company 8x8. My...
As Zippy says quite well in this article, "Normally, when a new company makes its debut, Yours Truly will cross his fingers and wish good luck upon the company's uncertain future. That won't be necessary with Aricent, which comes out...
If you are new to VoIP and want to learn more you must read Ted Wallingford’s mini-white paper titled Overcoming the challenges to the VoIP revolution. This is a well-written article on VoIP and how it will change the world....
For those of you who are unfamiliar, DialPad was the first company to offer free US calling over the Internet from anywhere in the world. The service worked over dialup but as you might imagine the quality was better over...
I visited IP4IT this week and met old friends from Sphere Communications. They told me about me about their new relationship with Ingate systems allowing secure SIP trunking in the enterprise. This is important because dedicated SIP trunks are the...