It's been a busy day in the world of tech news as Google who already has a telecom service in Google Voice has expanded it into Gmail with a two-pronged goal of making it easier to call via Google's network...
Is it possible to take a group of wireline carriers, roll them up and cost cut your way to greater and everlasting profits? I present to you two opposing viewpoints on the merger between CenturyLink (formerly CenturyTel) and Qwest. One...
When it comes to mergers in the telco business, one thing I trust are the insights of Peter Radizeski who's TMCnet blog - On Rad's Radar is a must-read if you want perspective into the communications market with the sugar...
The telecom agent market is alive and well as evidenced by a number of meetings I have had recently with execs at communications providers who use agents to help them sell service. As you can imagine the challenge for smaller...
Time and time again, today's call center industry -- especially outsourcing companies such as West, APAC, Infocision and others have helped benefit mankind by offering their services to help with worthy causes. For example, many charity events have incoming donation...
Qwest is investigating an internet outage which took place yesterday. Apparently internet and VoIP service was interrupted for a number of customers yesterday afternoon. Perhaps not coincidentally, some ISPs were also knocked offline which in turn took TMCnet down for...
Yes Peter, telecom is broken in some areas you mention but in others it seems to be doing just fine. What scares me most about the points you mention is how our politicians and regulators don't seem to care about...
The Pittsburgh Post-Gazette has a great story on telecom competition. It is worth a read if you want to understand the plight of CLECs and the industry in general. Here is an excerpt: Greensburg-based Remi Communications, which competes...
Ex-Qwest Chief Nacchio Gets 6 Years for Inside Trades In case you missed it, Joseph Nacchio, former chief executive officer of Qwest Communications International Inc., was sentenced to six years in prison for trading $52 million in company...
Recent news in the IP communications space has centered on SunRocket replacements from companies like Nuvio and OneSuite. At least in the case of OneSuite, I haven’t even heard of them and their PR/marketing is nonexistent… At least to me....
Even though not everyone agrees, I believe Vonage is still innovating. OK weather and traffic aren’t the most interesting applications out there but they are sticky. In addition, Vonage is doing the smart thing by coming up with new services...
On behalf of all people who played by the rules, thank you Mr. Nacchio for making a turbulent telecom market in the post-bubble era even worse.According to published reports, a federal grand jury in Denver has charged Nacchio, 56, with...