Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

realtime communications tag

Drill down on realtime communications search:

3 result(s) displayed for realtime communications (1 - 3 of 3):

Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with CEO, Tiago Paiva (above left; Yours Truly on the right).We've followed his company's progress since inception and through sheer will and...

CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know as the company's Live Assist provides omnichannel capability to potentially 10 million Microsoft Dynamics 365 customers via chat...

CafeX Looks to Solve Biggest Video Collaboration Challenges

WebRTC has been an incredible driver of interoperability in real-time communications but it still won’t work across every browser. CafeX Communications has been working on solving this problem for years and now has a new solution called Chime which it...
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