Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

recording tag

Drill down on recording search:

3 result(s) displayed for recording (1 - 3 of 3):

California Lawmakers Plunge Some Transactions into 3rd World

California has come up with a law that hurts the very people it says it is protecting by making it difficult to record call center transactions. Penal code 632 of California law says in-part: (a) Every person who, intentionally and...

How not to Jump a Monster Truck

While my U.S. readers may be getting ready for the holiday weekend they may be interested in the following video which explains exactly how you should not jump your monster truck. Note to readers - don't use a 45 degree...

Cacti

When IP based call centers first came of age there was a challenge presented in how to record VoIP calls and further, where to record them. I met a number of call center companies at TMC’s VoIP Developer show who...
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