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Four Signs IP Communications is Thriving

Is thriving too strong? Better than expected? Better than average. You choose the terms but you must admit things are better than many thought they would be. In the toughest economy in my lifetime, IP communications including VoIP is doing...

Oracle Does it Again

Oracle is amazing. They reported their numbers last night and although they said future sales will be down around 10% their stock is up 6% as of this writing.According to Dow Jones:Revenue for the quarter was lower than Wall Street...

SaaS in the Contact Center Webinar Starts Soon

I am moderating a webinar on SaaS in the contact center and it starts in 20 minutes. You can listen live or get the archived version. I am looking forward to it. SaaS in the Contact Center an Attractive Alternative...

IntelePeer And Communications Opportunities

We can sit around for hours and discuss where the global economy is going. And while this is a fun discussion, the reality is no one knows. What we do know however is people will still be communicating in the...

SalesForce.com Tops Q3 Forecast, Keeps Outlook

Hats off to Benioff and company at SalesForce.com for beating the quarterly estimates and also for keeping guidance for the year. Analysts are grappling with whether the SaaS model is immune from slowing in a down economy and the simple...

ShoreTel's FlexGuard, A Great Idea

In an environment where leases and credit are becoming more difficult to come by, truly innovative companies who are able to do so, are coming up with new and innovative ways to extend credit to customers. Moreover, at least one...

Communications and the Economy

Please note this post was written approximately one week ago -- before the news of the bailout bill failing began to spread fear in the financial markets. Stay tuned to learn how the financial markets will affect communications and technology.Many...

Brian Ross Joins Acredo Technologies

Hosted communications provider Acredo Technologies recently hired Mike Ross to bolster the company's sales. Acredo is headed up by Mike Ross a veteran of the communications space having worked for Dialogic, Rhetorex, Aculab and many others.Mike's son Brian worked with...

Adobe Buzzword... On the Path to a Yahoo Merger?

You might have thought there are enough word processors on the market and there is absolutely no reason for any company to go through the expense of developing a word processor when Microsoft owns the market and Google is coming...

SaaS -- The Tide is Turning The Wrong Way

Without listing them all as their are too many, the recent outages of services from Amazon, Google and many others have people worrying about switching to hosted applications and moreover, some jobs may be at risk over decisions to go...

Cloud Computing Showdown

Cloud computing has so many benefits and the market is poised to continue its momentum. Companies like Amazon and Google were early players in this market but the early success of these companies has not gone unnoticed. Case in point,...

Conjecture: Covad to Acquire Small PBX Player

In an effort to compete with PAETEC/Allworx, we can possibly expect Covad to make an acquisition before the year is over of a small PBX player which competes with Allworx. I have heard talk of this and numerous comments which...

Google Docs Outage

Should SaaS Vendors Be More Accountable?Google had an outage in its office application division today. One wonders how they haven't had something similar happen with their search engine but the docs and spreadsheets were affected. I would imagine if both...

Larry Ellison and SaaS

Although many people in technology are saying that SaaS is one of the fastest growing segments of the market, Larry Ellison, the founder and CEO of Oracle  had some negative comments about the industry lately. I found an article describing...

ITEXPO TMC University Courses Expanded

I promised yesterday that we would be devoting great focus to ITEXPO this week and to kick things off I want to ensure you are aware of the TMC University courses which will be offered at the show September 16-18,...

Switchvox AA300

Greg Galitzine  broke the news regarding the new Digium Switchvox AA300, a new appliance dedicated to companies with about 150 users. The box also supports 45 simultaneous calls, 10 recorded and 15 simultaneous conference calls. Tom Keating speculates about...

Google Gears Powers MySpace

There is a fascinating transformation always taking place in computing. Mainframe computing relied on dumb terminals and then as clients became smarter, we started to migrate to client/server environments. Over time, news ways of working appeared and disappeared and more...

Salesforce.com Grows 50%

If you have any doubts about the growth of CRM and the growth of SaaS models, I advise you to consider the fact that Salesforce.com just announced earnings up 52% for the quarter -- year-over-year. Here are some financial stats...

Hosted Application Demand Fuels SalesForce.com

Hosted applications continue to get more press as time goes on. Similar to the e-commerce space, this market saw a slew of new entrants during the bubble times and many of these companies subsequently crashed and burned. Obviously having ASPs...

EsnaTech Grows the Google Ecosystem

One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great...

SalesForce.com Satisfaction Ratings

I was just reading an article from TMCnet's David Sims where he talks about SalesForce.com satisfaction ratings and I was blown away. Why? the company recently surveyed over 4,000 of their users and 94% said they definitely or probably will...

Google's Application Upgrade Feed

Google applications have been upgraded these past years and many times these updates are done quietly as they are software as a service SaaS applications and as such it wasn't obvious that people needed to know about these upgrades. At...

Microsoft's SaaS Push

There are rumors suggesting Microsoft will soon unveil its hosted/on demand/Software as a Service strategy where many of its applications will be provided via the Internet. If Google is the strongest competitor in this space -- and they are... The...

Dell Chooses Fonality

Fonality has some huge news to share with us here at Internet Telephony Conference & Expo. The company was just picked to be the small business communications offering by Dell. What is perhaps most amazing regarding this news is the...

Good Bye Jeff Raikes

Good bye Jeff Raikes. Raikes did a great job at Microsoft and in the unified communications space he should be commended for rolling out a slew of strong products and doing a fantastic PR and marketing job promoting them. He...
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