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Rich Tehrani
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salesforce.com tag

Drill down on salesforce.com search:

16 result(s) displayed for salesforce.com (26 - 41 of 41):

SalesForce.com Satisfaction Ratings

I was just reading an article from TMCnet's David Sims where he talks about SalesForce.com satisfaction ratings and I was blown away. Why? the company recently surveyed over 4,000 of their users and 94% said they definitely or probably will...

Packet8 Links With SalesForce.com

In the race to differentiate IP communications services, a natural area  for service providers in the business market to look is the CRM space. Integration with customer relationship management systems is common in large enterprises and even medium companies have...

Calabrio's Call Center Solutions Advance

The trend towards unification is something you can see everywhere from cellular phones which now include music players, GPS and cameras to desktop software allowing communications with once disparate applications. One company in the call center space which is surfing...

Will Salesforce.com be Sold?

Will Salesforce.com be sold soon? I keep hearing rumor after rumor and some say Marc Benioff is getting bored. i haven't had time to reach out to Marc but I thought it worth sharing the news. Likely purchasers would be...

Amazon S3 Down but not Out

Amazon has been getting lots of positive press lately on its new storage initiative Simple Storage Service or S3. The service has been a tremendous help to startups as well as established companies as it lowers the cost of scaling...

Google Apps Get Unified Communications

It was bound to happen... Google Apps have finally become connected to the world of Unified communications. Thanks to Voice Mobility, you can now integrate Google Apps with your unified communications system in your campus or corporate environment. As...

Gartner on Customer Service

Customer service is so crucial in every organization and Gartner is a well-respected name in the field of technology market research. It is for this reason when Gartner analysts make a live presentation, it is usually a great idea to...

Skype for Salesforce

One of the stories which caught my eyes recently was Skype and Salesforce.com coming together to launch Skype for Salesforce. In the article there is a discussion of more and more call centers looking for ways to integrate Skype into...

Dialogic & Aculab Focus on Growth

Please enjoy the April 2007 Publisher’s Outlook from IMS Magazine:   ---------   DSP Resource Board Vendors Expand Focus   The last few weeks has seen an explosive amount of news in technology and communications and trying to justice to...

Xcerion

XML Development – Full Steam Ahead   I am astounded at how the open source community thrives on mostly volunteer work from a loyal fan base. Asterisk is a great example of how the power of a private company, Digium...

SalesForce.com Meet Google AdWords

Please enjoy my September, 2006 High Priority column from Customer Interaction Solutions Magazine. It was a real rush meeting Marc. As you may recall I blogged about meeting Marc Benioff a few days back.------------Over the years, I have had many...

Salesforce.com and Contactual

  Here is my High Priority columns from the July 2006 issue of Customer Interaction Solutions Magazine. Enjoy. I have to write my SIP Outlook in the next few hours so my blogging may be limited.------------Behold The Virtual SalesforceI can...

Salesforce.com Downtime

The February issue of Customer Interaction Solutions Magazine will see me write about the outages at Salesforce.com and even my experiences  dealing with e-mail outages here at TMC. Make sure to take a look when the issue comes out. In...

Marc Benioff Strikes Back

I love Marc Benioff’s messages to the industry. He never fails to blast his competition who in this case is virtually the entire software industry. Take a look at this paragraph for example:Meanwhile, leaders of legacy platforms are undeterred in...

Salesforce.com Outage

According to this article Salesforce.com had an outage yesterday. The company today confirmed that there were interruptions in system availability between 9:30 a.m. and 12:41 p.m. Eastern time and 2 p.m. and 4:45 p.m. Eastern time on one of the...

SalesForce.com - The Business Web

Thank You Marc Benioff for making my job more interesting. Compared to so many other CEOs who are reserved and diplomatic this guy just doesn't belong. I suppose when you have the track record of success Benioff does by launching...
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