Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

skills-based routing tag

Drill down on skills-based routing search:

1 result(s) displayed for skills-based routing (1 - 1 of 1):

ITEXPO West 2009 Keynote: Dr. Don Brown

After an introduction for me, Dr. Don Brown, a true communications visionary and veteran began a presentation at ITEXPO West 2009 which asked where the value was in communications. He explained CEBP and unified communications were terms made up by...
Featured Events