Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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With Yeastar, Becoming a Telecom MSP is a Massive Arbitrage Opportunity

Recently we wrote about how telecom resellers are becoming MSPs, providing UCaaS solutions on their own, without the need to rely on an OTT provider such as RingCentral or 8x8.In our discussions with MSPs making the switch from reselling a...

Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with CEO, Tiago Paiva (above left; Yours Truly on the right).We've followed his company's progress since inception and through sheer will and...

ERICA Wants to be Your Contact Center Agent, All of Them

Automation is indeed sweeping industry after industry - Amazon just ordered 45,000 new robots, the U.S. Military is sending drone swarms from airplanes and AI is helping all companies become more productive and efficient. Recently we wrote about ERICA from Mobilize...
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