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Call Center Stories Week of July 20, 2007

Here are some great call center and CRM stories from the week. There is a very strong Latin flavor as you can see below. Stories about Brazil, Mexico and Argentina.   Using CRM Software Solutions to Increase Sales Revenue Call...

Posted on July 20, 2007 12:59 PM

Latin America Unified Communications

Microsoft expects to see over 20% growth in it’s Information Worker division in South America during it’s next fiscal year. The UC platform will be the flagship component of the 2007 product versions to be launched in October and will...

Posted on July 12, 2007 4:17 PM

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