Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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store tag

Drill down on store search:

3 result(s) displayed for store (1 - 3 of 3):

Best Buy's Best Choice is to Evolve

This guest blog post is from TMC Senior Editor, Peter Bernstein, a respected analyst covering technology and communications for a number of years. Peter’s post addresses my recent comments about what Best Buy can do to make it in the...

Why is Nokia Closing Flagship Stores?

Although the Internet was supposed to reduce the need for brick and mortar locations and in reality growth in ecommerce does come to some degree at the expense of catalogues, contact centers and of course retail stores - It seems...

Second Life Meets the Call Center

You have heard me discuss how contact centers could connect with virtual worlds and moreover how virtual worlds could connect with e-commerce. One of my most recent posts is titled Virtual Customer Interactions and in this post I give an...
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