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Rich Tehrani
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sugarcrm tag

Drill down on sugarcrm search:

7 result(s) displayed for sugarcrm (1 - 7 of 7):

New Google Feature Rocks Your Social CRM World

As I sat to write this month's column for Customer Interaction Solutions Magazine I came across interesting news from Google that the company has decided to launch a new service called Google Realtime which was a feature of Google's search...

Top CRM News 11/21/08

Here are some article flagged by my editorial team as worth reading in the CRM/contact center space. There are some great nuggets on this list and I hope you find it useful:Workforce Management Solutions Help Control Contact Center AttritionVanillaSoft...

SugarCRM to Go Public

SugarCRM has been on quite a tear lately with the news that it has secured $20 million in funding and that they have a new mobile application. The latest news out of the company is that they are profitable...

FonalityCRM

Fonality has made quite a splash in the open source communications market and the most recent news coming out of the California company is an acquisition of Insightful Solutions Pty Ltd, one of the world’s largest SugarCRM development houses.  ...

Call Center CRM Stories August, 17 2007

While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is...

Call Center Stories Week of July 20, 2007

Here are some great call center and CRM stories from the week. There is a very strong Latin flavor as you can see below. Stories about Brazil, Mexico and Argentina.   Using CRM Software Solutions to Increase Sales Revenue Call...

Call Center/CRM News July 6, 2007

Here is the latest in the contact center and CRM space. Interesting topics consist of call center trends in Mexico and New Zealand. I have always wanted to go to New Zealand by the way and just haven’t found the...
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