teledirect tag

Drill down on teledirect search:

2 result(s) displayed for teledirect (1 - 2 of 2):

Call Center Quality

recently had a conversation with executives at TeleDirect International about how measuring call center quality is an important part of managing a successful call center operation. This is an important issue as IP communications has allowed contact centers to become...

Posted on September 21, 2007 2:17 PM

Marketing in the New World Order

Tomorrow I will be speaking in sunny Phoenix, Arizona on “Marketing in the New World Order”. I often write about a plethora of new technologies and tomorrow I get a chance to weave together my knowledge of marketing and technology...

Posted on April 29, 2007 3:53 PM

1

Recent Entries

Recent Comments

Categories

Subscribe to Blog

October 2008

Sun Mon Tue Wed Thu Fri Sat
      1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31  

Search


Find recent content on the main index or look in the archives to find all content.

Tag Cloud

Yearly Archives

'04 '05 '06 '07 '08
 

Around TMCnet Blogs

  • Communications and Technology Blog - Tehrani.com:
    Which Web 2.0 Companies Are in Trouble?
  • First Coffee:
    CRM for IDOX, Neolane's Marketing Automation, SugarCRM Webcast, Agresso and Sabre, Webalo
  • Greg Galitzine's VoIP Authority Blog:
    TelcoBridges at WiMAX World
  • VoIP & Gadgets Blog:
    Ultimate Ears -- Very Sweet ...
  • Communications and Technology Blog - Tehrani.com:
    Avatars: The Cursor in Communications 2.0
  • First Coffee:
    CRM Training for Infusionsoft, OneSource in Europe, StrongMail and Marketo, Griffin and ReachForce, Kintera Support, NetSuite
  • Greg Galitzine's VoIP Authority Blog:
    Nokia: Out of UC, In with Touch-Screen Phone
  • VoIP & Gadgets Blog:
    Triple Play Moving to Quintuple Play?

    • Latest Whitepapers

  • The PBX Is Dead. Long Live the Integrated Communications System (ICS)
  • Best Practices for Voice Network Utilization
  • The Path to a Needs-based 9-1-1 Network
  • Signaling System 7 (SS7) Pocket Guide: Exclusive reference guide for SS7 signaling professionals
  • SIP Pocket Guide: Exclusive reference guide for Session Initiation Protocol (SIP) professionals
  • SIP Signaling and Session Control Part 1: Upgrading the Next-gen Network
  • Key Performance Indicators (KPIs): Leveraging signaling-based KPIs to optimize the network and improve the business
  • Mobile Security: Malicious attached are just around the corner. Are you protected?
  • Mobile Advertising: The Next Great Revenue Opportunity
  • Mobile Unified Communications: Delivering on the Promise of FMC Seamless Mobility