Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

teledirect tag

Drill down on teledirect search:

2 result(s) displayed for teledirect (1 - 2 of 2):

Call Center Quality

recently had a conversation with executives at TeleDirect International about how measuring call center quality is an important part of managing a successful call center operation. This is an important issue as IP communications has allowed contact centers to become...

Marketing in the New World Order

Tomorrow I will be speaking in sunny Phoenix, Arizona on “Marketing in the New World Order”. I often write about a plethora of new technologies and tomorrow I get a chance to weave together my knowledge of marketing and technology...
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