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RingCentral: Disruptor Defends Turf through Innovation and Global Expansion

If you doubt cloud is an increasing threat to on-premise phone systems, consider RingCentral has exceeded 300,000 businesses meaning cloud has become highly disruptive to traditional PBX vendors. Smart disruptors know that once they become incumbents, they too become targets...

Prysm Enterprise Will Boost Collaboration and Might Kill Off Audio Conference Calls

Prysm’s recently released Prysm Enterprise solution is a SaaS/hardware solution designed to connect all users in an enterprise together in a more collaborative setting, allowing workers to become more productive and efficient. In an interview with Dana Corey (above),...

Centrex Amps Up with IP-Centrex Thanks to AT&T!

What’s one of the more interesting services I’ve seen lately? Certainly it has to be AT&T Collaborate, the cloud-based communications and collaborations solution which pits this absolutely huge telco against a range of cloud players – from 8x8 to Shoretel...

Metaswitch: UC and CC The New and Old Growth Area for Carriers

Adding contact center and unified communications to your offerings adds a 30% addressable market for carriers according to Chris Carabello of Metawitch networks. He then said, “We're very invested in service providers and given their broadband infrastructure, ability to own...

Dialpad is Reborn from Switch.co

Dialpad was one of the coolest services ever… It allowed you in the 1990s to call any number in the US for free via the web. It caught fire around the world and was one of the first viral hits...

Lifesize Reinvents Itself in Cloud Video

CEO Craig Malloy explains the new company’s mission and strategy for the future I first introduced you to Lifesize in 2007 explaining the company offered near telepresence quality at a fraction of the cost. At the time I said, “The...

Zultys Upgrades its Communications Software

Unified communications vendor Zultys has been hard at work coming up with a new release and since it’s been a while since I’ve had a chance to share what they are up to, I reached out to interview Neil Lichtman,...

Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and where its going.A quote of note: "One out of three SMS messages goes across the Mitel network."Some of...

GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts tomorrow at 9:00 am - to get up to speed I met with Catherine Berthier, Sanjay Bhatia and...

Extreme Networks Puts the SDN in Skype for Business

As Skype for Business continues to gain traction in the enterprise – regardless of how many name changes Microsoft’s UC solution has gone through, the one constant is the need for bandwidth on corporate networks to handle the increased load...

Does Redbooth Signal a new Growth Spurt in Business Collaboration?

Collaboration solutions are one of the most challenging ones to judge in my opinion because the real world and online one are very different. Did any of you use the Second Life virtual world filled with avatars of people to...

ITEXPO Miami 2015 Preconference News

Regardless of whether you made it to ITEXPO in Miami or not - these are some of the important happenings at the show produced by the team at TMC's Content Boost dicision which provides news, white papers and more for...

MatrixCloud: It's Time To Re-evaluate Cloud Deployment and Management

It’s exciting to see that cloud is being embraced by so many. From small businesses to the largest, cloud computing solutions are eagerly being rolled out for CRM, telephony, UC, accounting, storage and anything else you can think of. While...

Google Glass Hackathon Comes to New York

At TMC’s Wearable Tech Expo event this past summer in NYC I had a chance to meet Katy Kasmai who heads up UbiTech, the company behind the Google Glass Hackathon in New York. This next event takes place September 6-7,...

ShoreTel: The Communications Platform has a new Role to Play

ShoreTel Touts Low TCO and Cloud/Premise IntegrationI just had a chance to meet with Mark Roberts, CMO of ShoreTel to a get a handle on what the company has been up to lately. He has been at Polycom and Mitel...

Comverse Helps CSPs Master the IP/4G World

At MWC 2014 in Barcelona, I had a chance to catch up with Yariv Geller the VP, Coorporate Marketing at Comverse to learn how the company is helping communications service providers migrate to a new world of social, IP and...

The Cloud is Hurting PBX Sales

In case there was any doubt about the success of cloud-based telephony growing at the expense of customer-premise-equipment or CPE, the latest research out of Dell’Oro Group should serve as a wake-up call. Alan Weckel, Vice President of Enterprise Telephony...

A Billion WebRTC Endpoints Force Voice and Data Players to Adapt or Die

From an evolutionary standpoint regardless of whether we talk about nature or business, adaptation is a key to success in changing environments. During the industrial revolution in London a species of moth with a white color blended in with...

Latest ITEXPO Miami 2013 Show Daily

There is so much happening at ITEXPO next week I thought it made sense to share the latest show daily from the event - Friday, Jan 25, 2013. Some of the companies mentioned are Microsoft and specifically their Lync...

WebRTC: The Phone meets the Web

We have seen the multi-billion dollar communications market get disrupted as the phone met the IP network. In the video below Phil Edholm describes how with WebRTC, the phone meets the web. As he describes, even though IP communications has...

ShoreTel CEO Keynote at ITEXPO 2012

Peter Blackmore, CEO of ShoreTel had some great thoughts to share with the audience at the recent ITEXPO. Keep in mind ShoreTel is one of the first CPE PBX companies if not the first to make a cloud acquisition –...

TMC Speaking at Aspect Event This Week

Erik Linask pictured below, on the left If you are going to the Aspect Customer Experience Event in Hollywood, FL this week, be sure to check out TMC’s Erik Linask who has a keynote presentation at 9:15 on Wednesday, June...

Cisco Underestimated Skype's Value. Acts against Microsoft Acquisition

Cisco is far from the most open company in tech so it is ironic it is concerned about a monopoly over video conferencing a result of the Microsoft acquisition of Skype. The company’s Martin De Beer said, “For the sake...

Notification if in Bluetooth Range

A great idea was just shared here at the Avaya Tech on Tap Event at ITEXPO East 2012 in Miami. Imagine an app which notifies you if someone you met is within bluetooth range. This could be very helpful for...

ITEXPO East 2012 Miami Schedule

One of the most frequent question I get regarding TMC’s ITEXPO which takes place next week in Miami – is with all that is going on – how do you make a decision as to which parts of the show...
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