I have been in 30 minute meetings throughout the two days I have been at VoiceCon and will be doing the same at CTIA which I travel to tomorrow. In between meetings I scrambled to find nourishment and potentially a...
I scan over 1,000 news headlines a day when I am not traveling and without a doubt the most popular tech topic in the mainstream media these days is Twitter. David Pogue from the New York Times has even devoted...
Are companies really cutting their investments in customer acquisition and retention in this economic climate? I have known the management of Spanlink Communications for years but haven't covered them in a while. Today I got a chance to speak...
It took a full 20 months since the Grand Central acquisition but perhaps the wait has been worth it. Google just rolled out Google Voice, a service which expands on the one number for life idea. I spent a few...
Company looks to differentiate itself from other headset vendors through software and innovation Historically the headset was not an area of the communications space where people expected tremendous amounts of new technology. Certainly wireless standards like DECT and Bluetooth have...
I woke this morning to hear GM may face bankruptcy, even though the taxpayers have loaned the company tens of billions of dollars. Later in the day I traveled to Genband where they tell me business is good. I then...
"If it doesn't support FMC it isn't truly unified communications," says David Gilbert whose business card reads "The Big Cheese" at Broadsoft-powered hosted communications company SimpleSignal. Gilbert skipped handing me the lengthy press kits which are customary in our profession...
Escaux, a European unified communications software provider for SMB and enterprise customers has a new mobile UC solution which allows Asterisk to Interop with with multiple IP and cellular phone types. For example, Nokia and Polycom are some of the...
Sangoma had record net earnings this past quarter which was helped by a more favorable exchange rate. The bad news -- sales were $2.6 million for the quarter ended December 31, 2008 as compared to $3.07 million for the quarter...
For all the talk of devices and the consumer electronics angle on smartphones, the one company who has the end-to-end solutions which allow it to really differentiate itself is RIM... a company which enables smartphones to be truly government-approved secure...
AT ITEXPO East 2009 in Miami last night, Microsoft hosted a great dinner for bloggers and analysts. The conversation was lively and the networking as great as any event I have gone to. One comment of note was that Response...
While there are many segments of the communications market which will do better than the overall economy in 2009, there is an important trend worth noting of you are trying to invest your money or resources in the space. The...
Combined entity to provide enhanced performance management, coaching, employee review and workflow functionality Aspect has done a great job rolling up a number of call center companies and even in a slow economy is not letting up. In fact, the...
Nortel is an interesting company from the perspective that they have an inherent advantage in their product development as they cater to two separate markets - enterprise and carrier, which need similar products. The company can afford to easily sell...
Yesterday I spent a good deal of time filming my opinions on the latest news in the TMC Newsroom and didn't get time to blog at all. Rest assured, I was sharing my opinions - but in this case on...
The future of IP communications seems very bright according to Buck Baker the President of ScanSource Communications. I had a chance to speak with him, Mary Ellen Grom, Mike Ferney and Yvette McKenzie today and they seemed quite upbeat about...
Microsoft had a whirlwind of announcements at ITEXPO West 2008 last September in Los Angeles, California and at the show I had a chance to meet with XD Huang , Microsoft General Manager and Richard Sprague, Senior Director about...
Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points...
I have been getting more and more questions on where the communications market stands in light of macroeconomic conditions. It is a constant in my frequent conversations. In most cases, when I get this question, people tell me their business...
If you are in that video mood -- and yes I know some of you are... You will enjoy this new page we have designed to show you the interviews which took place at ITEXPO West 2008 in Los Angeles...
Cisco had a booth at ITEXPO this past week but apparently another part of the company was busy making an acquisition in the communications space at the exact same time. The company just picked up Jabber -- a supercharged presence...
Sandra M. Gustavsen an analystat at T3i Group LLC does a thorough and succinct job of evaluating Toshiba's move upmarket. The company has a new PBX called the CIX1200 which can be networked to support 128,000 users. Impressive. In addition...
Here is a map of the Los Angeles Convention Center with all the important activities/rooms, etc. As you know by now, this is the center where ITEXPO will be held this week. Feel free to print or download this PDF to...
To keep up with some of the news from this week's ITEXPO here at the Los Angeles Convention Center, check out the following show dailies from the past three days. Tuesday, September 9thThursday, September 11thMonday, September 15thHere is a news...
ITEXPO West 2008 attendance for the upcoming Los Angeles, California event to be held September 16-18 is looking great and I just can't wait for the show to start. We are brimming with enthusiasm about this year's event and it...