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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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UCONN Brings Tech Education to Young Women

UConn Engineering’s new 2017 SPARK Program gives young women in middle school and high school access to week long learning programs that focus on different engineering disciplines. This is the latest effort by the Engineering Diversity and Outreach Center to...

Hey Luddite CEO, Your @ss is Fired

The Luddites were a group of English textile workers and weavers in the 19th century who destroyed weaving machinery as a form of protest. The group was protesting the use of machinery in a "fraudulent and deceitful manner" to get around standard labor practices.Luddites...

Greenfield Tech Has big news @ITEXPO

Greenfield Tech had a skew of news at ITEXPO 2017 in Fort Lauderdale, FL. Eric Klein and Nir Simionovich explained how the company has evolved their Cloudonix platform to be a Swiss Army Knife for telecom, consisting of media services, subscriber...

Broadsoft UCaaS Leader - See Them Live @ITEXPO

IHS Markit has named Broadsoft the global Unified Communications as a Service (UCaaS) platform leader, with 38% of the total worldwide UCaaS seats running on its platforms, as of the second quarter of 2016.  According to the IHS study, the...

How ITEXPO Has Transformed into THE Communications Event

Recently, we have had a great deal of feedback from attendees commenting that ITEXPO in Florida (Yes, Florida, in February – and airfares are literally dirt cheap) has evolved to become THE communications event – for the Americas and beyond....

The Deskphone Market... it's Alive; it's Alive!

The deskphone market has been left for dead by many but there is still room in the space for the device to evolve and become become a more integral part of your UC strategy. The ideas is simple... What if...

Congrats to TMC Customer Phone.com

Hats off to Phone.com for big customer wins in 2016. The cloud communications company landed new partners and clients like StructuredWeb, Liftmaster and The City of Newark.  In addition to an expanding clientele, the product suite augmented with a new and improved API to aid in iOS...

Raven Guru The "Just Right" Marketing Agency

Not too big, not too small. All the experience, none of the fat.David Byrd is one of the more experienced marketers in the tech space... He's worked at a large telco, a startup SIP trunking company, an RLEC, an MSP...

T-Mobile Leapfrogs U.S. Carriers Again with Digits

It was actually over ten years ago when we wrote about Mobile Stick from Bridgeport Networks (now part of CounterPath), an innovative device you plug into your laptop so you can take your mobile calls on your laptop. The idea...

Talari Adds Firewall, Features to SD-WAN solution

SD-WAN is another one of those growth areas in tech which often goes unnoticed. Some time back I went to visit Talari to learn about their solutions in the spaces – before the term was called SD-WAN. I named them...

Riverbed SteelCentral UCExpert Maximizes UC Quality on Avaya, Microsoft and Cisco

Communicating via quality voice and video conversations is essential for keeping happy employees, partners and customers. Perhaps most importantly, ensuring quality conversations is a big part of your job security. It doesn’t matter if you’re an MSP, VAR, Interconnect, channel...

Vonage Goes Full Speed Ahead to Major Global Phone Company

I predicted the purchase of M5 by ShoreTel back in 2012 could get Vonage to consider going after the business space and a year later they purchased Vocalocity and a suite of companies to enable them to not only target...

Dialpad is Reborn from Switch.co

Dialpad was one of the coolest services ever… It allowed you in the 1990s to call any number in the US for free via the web. It caught fire around the world and was one of the first viral hits...

SIP Forum and UNH Team on Seamless Enterprise Communications Deployment

The SIP Forum recently announced it’s continuing to do its part to ensure enterprise communications products fully interoperate with service provider networks. In fact, its new SIPconnect Certification Testing Program will be hosted by the University of New Hampshire Interoperability...

ITEXPO 2016 Overview Video

We're excited to see you next week at ITEXPO in Fort Lauderdale, FL. Here is a video which tells you about the many keynotes, collocated events, prize giveaways worth tens of thousands of dollars and much, much more....

Zultys Upgrades its Communications Software

Unified communications vendor Zultys has been hard at work coming up with a new release and since it’s been a while since I’ve had a chance to share what they are up to, I reached out to interview Neil Lichtman,...

Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and where its going.A quote of note: "One out of three SMS messages goes across the Mitel network."Some of...

Salesforce and Microsoft Skype for Business Collaborate

Microsoft and Salesforce are getting cozy: The two have decided to extend their strategic partnership to connect their productivity apps and services, with the end goal of more personalized, customer-driven sales activities, achieved through streamlined collaboration. The two leaders plan to...

Dialogic: The Software Powering Next-Gen Networks

Much of the communications solutions industry owes a debt of gratitude to Dialogic – the company that really helped pave the way for the once disparate worlds of voice and data to work together. The company was a major player...

What Onvoy Acquisition of Broadvox Means

The US Government’s Federal Reserve has kept interest rates low for longer than any time in my lifetime. It is unprecedented really. As a result, companies are able to grow quickly through acquisition. In fact they are being forced to...

Expect Cloud UC Player BroadVoice to Acquire and More Inside Scoop

BroadVoice begins to construct new headquartersBroadVoice has been having a great deal of success lately – they’re moving to a new HQ, ranking at 316 on the fastest growing U.S. company list by Deloite and adding new features to their...

45+ Webinar Best Practice Tips

A very comprehensive and helpful guest post by Pierre Kerbage, Senior Vice President at Ironton Global on how you can become a great presenter: Ever hosted a webinar, or passed on a meeting to a fellow employee, only to be...

GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts tomorrow at 9:00 am - to get up to speed I met with Catherine Berthier, Sanjay Bhatia and...

Extreme Networks Puts the SDN in Skype for Business

As Skype for Business continues to gain traction in the enterprise – regardless of how many name changes Microsoft’s UC solution has gone through, the one constant is the need for bandwidth on corporate networks to handle the increased load...

Fring Alliance Aims to Become Carrier VoIP Cooperative

Fring may be one of the more interesting stories in the telecom space. The company launched one of the first VoIP apps I used on the iPhone – if not the first. They then sold to GENBAND some years later...
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