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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

voip tag

Drill down on voip search:

25 result(s) displayed for voip (426 - 450 of 1298):

Podcast: Dieter Thompson, TAG

Dieter Thompson CEO TAG I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions. Thompson shares many things in this interview...

Communications Developer Call for Papers

Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center. The specific dates of the event will be September 16-18,...

Messy Skype Presence Solution

Its funny, I spend so much time writing about solutions for service providers and enterprise customers that when I come across a do it yourself (DIY) solution allowing you to keep tabs on your Skype friends without the use of...

TMCnet Podcast Library

Sure you have an iPhone or iPod or even a PC where you like to listen to your music. But have you had a chance to listen to TMCnet's high quality podcasts as of yet? ;-) I know many...

ScanSource Wants its MTV

ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as...

Live Communications Webinars

How do you stay up to date on the latest in communications and technology without leaving your desk? One of the best ways is with a webinar which allows you to sit comfortably in your office while you learn from...

Sprint Pays Klausner

Sprint recently signed a deal with Klausner Technologies to enable them to use visual voicemail without the fear of being sued. This news is interesting as Sprint is one of the companies coming after VoIP providers who the company claims...

Mind CTI Interview: Monica Eisinger

In the past few years there has been tremendous interest paid to VoIP and the underlying internet protocol which allows IP communications to take place. For those people who started to pay attention to the communications space in the last...

Westport VoIP

Although this may not be earth-shattering news, I find it personally satisfying to see that after about ten years of publishing Internet Telephony Magazine and holding Internet Telephony Conference & Expo, that the town of Westport, CT has decided they...

Packet8 Links With SalesForce.com

In the race to differentiate IP communications services, a natural area  for service providers in the business market to look is the CRM space. Integration with customer relationship management systems is common in large enterprises and even medium companies have...

Save Money in a Slow Economy

What is one of the best ways to cut costs without cutting heads or disrupting you key business operations? One simple solution is to explore the adoption of a telecom expense management or TEM solutions. Recently I had a chance...

Allworx Does Analog

Is it that Sandra Gault at Allworx loves her job or is it that Allworx is a great place to work? I say this because whenever I meet with her, she seems to be so excited about how her company...

Skype+Keyboard Convergence

Everything seems to be coming together -- camera, phones, e-mail devices, etc. It was just a matter of time before a company decided to merge Skype, a keyboard and silicon to develop a VoIP-ready keyboard with microphone and speaker...

Tax VoIP Illegally, Get a Raise

It is a sad day when a city government decides it needs to come after a specific technology -- one that has truly helped and empowered its constituents, in order to generate more revenue. The city of Los Angeles just...

Whaleback Podcast

It's funny, in most other businesses, you wouldn't use the expression "one throat to choke" as a positive but in communications, the complexity of systems has evolved to a point where this expression is not only accepted, it is cherished....

Plantronics .Audio 480

I just had a chance to test drive the Plantronics .Audio 480 USB Headset also known as the Virtual Phone Booth. While I generally have problems with all in-the-ear headphones, these felt better in my ears than many others I...

Phybridge Has a new Angle on IP Communications

Sometimes the most simple concepts make for the most incredible opportunities. In a recent meeting with Oliver Emmanual President and John Croce CEO of Phybridge I came away wondering why I didn't think of the idea these guys have just...

Microsoft's Call Center Push

There is a level of excitement in the call center space I haven't witnessed since VoIP began transforming the call center into the contact center. Over the years, we have seen technology after technology change the way contact centers work...

Podcast: The VoIP Connection

Today I had a chance to conduct a podcast interview Mike Crown Managing Partner, Olaf Bellstedt CTO and Joe Aiello Strategic Account Manager of the The VoIP Connection. The VoIP Connection has made a practice of installing Asterisk-based systems with...

Tech Data Carries Cbeyond

My equipment vendor contacts tell me Cbeyond has great quality of service on their SIP trunks when compared to others and this is not a surprise as they also supply the broadband pipe. So in order to get their excellent...

IBM's Big Unified Communications News

Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced to the media their intention to spend a billion dollars in unified communications development over the next three years. IBM...

Russell Shaw and Frank Macari will be Missed

This morning I woke to horrible news as I just learned Russell Shaw has passed away. Apparently he died in his hotel room on a business trip. I cannot be sadder. Russell was a fantastic guy… And he seemed to...

Prosody X Gets a Win

Aculab's Prosody X had a big win recently as Interactive Intelligence just signed on to use this PCI-based media processing card featuring on-board IP infrastructure, 600 media resource channels per card, redundancy and more. One of the reasons for this...

Snap Internet Communicator

So you think you have seen everything in the communications market? Well you haven't as there is yet a new product which kind of fits into a new category and kind of doesn't. The product is the Snap Communicator from...

SIP Security Webinar

While SIP is an excellent protocol which has made the IP communications market a much better place, there are security challenges with this protocol as it is very open and not inherently secure. It is ironic that the openness of...
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