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witness systems tag

Drill down on witness systems search:

2 result(s) displayed for witness systems (1 - 2 of 2):

TMCnet Searches

I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs.   These numbers should...

A Look inside the Call Center

What is happening in today's call center could be surmised up by a recent survey by Witness Systems discussed in this article on TMCnet. One question worth noting asks what the number one challenge is in the call center....
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