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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Cato Networks Proves Quality, Interops with RingCentral

February 13, 2019

The SD-WAN solution from Cato Networks has been certified as a connectivity partner by RingCentral and in recent testing has shown to achieve a MOS score of 3.8 or greater - even with 15 percent or more packet loss.

“Many enterprises are deploying SD-WAN, as a leading technology to assure highest-levels of quality of service and availability,” said Curtis Peterson, senior vice president, cloud operations, RingCentral. “As part of our partner certification process, we tested Cato’s ability to deliver high-quality voice even under extremely poor network conditions. We found that Cato was able to accommodate more than 15 percent packet loss and still maintain a high-level of voice quality, which is a significant achievement in providing superior customer experience.”

This is important as it gives potential customers a performance score which can be used when comparing vendors. In reality, the more networks powering an SD-WAN solution, the more packet loss and latency a well-designed SD-WAN solution can handle.




Cato Networks connects all branch locations and the mobile workforce into RingCentral datacenters with a global, secure, and optimized cloud-native network.








How Richard Sprague has Evolved Since ITEXPO

February 3, 2019


Many of you may remember Richard Sprague from ITEXPO. He was the Senior Director, Marketing for Microsoft Response Point - their small business phone system launched at the show. It was great working with him throughout 2009.

Richard moved on to focus more on the healthcare space after leaving Microsoft and more recently has been doing some fascinating things with his microbiome, meaning the entire community of microbes found in his body at any given time. A fascinating CNBC article about Rich details how he’s sent in hundreds of samples from his skin, nose and stool to various companies that claim to analyze the microbiome for insights about human health.

Here is an excerpt:

In 2014, he decided to do all he could to understand his body with these newly available tests.








VisibilityOne Launches Crucial Videoconferencing Monitoring Solution

January 23, 2019



Industry Veteran Von Bedekian (above) has launched an exciting new company along with his past coworker Jose De La Paz (below). Von is one of the most experienced telecom players there is having run GBH Distributing for decades. His expertise crosses telecom, video IT and the channel among many others.



Their VisibilityOne

 has just announced the public beta launch of its patented video conferencing monitoring solution. 




What's Big This Year in Telecom? Vote Now!

January 10, 2019



TMCnet and Andy Abramson and his company Comunicano are asking in the first annual VoIPWatch Poll.. The results will be revealed at this year’s ITEXPO in Fort Lauderdale on Thursday, January 31 at 4:15 pm prior to the start of the always interesting IDEA Showcase.





For years Andy and his Comunicano team have been at the forefront of driving companies in the telecom industry to success. TMCnet and ITExpo have always been where the telecom, collaboration and communications infrastructure companies meet.





VoIPWatch, as one of the first, and now longest running blogs covering our industry, has always been where the community finds unfettered, and unfiltered insight, perspective and opinion. TMCnet is where the tech community discovers what’s new, what’s happening and goes to gather.





That’s why we’ve teamed up and are asking the community, what’s going to be the hot category in telecom in 2019.

Can't Miss at ITEXPO Jan 29-Feb 1st in Florida

January 8, 2019

Thanks to your feedback, we have been building ITEXPO into the most comprehensive business tech event around focusing on communications and IT.



First off, besides the ITEXPO Conference Program, here are some of the collocated events you should be aware of

Asterisk World: This is the business event behind the most popular open-communications solutions in the world. Come learn about the entire open-source/Linux communications ecosystem in a single place.

The Blockchain Event: The one place you need to be to learn about the future of distributed ledger and smart contact technology. Smart contacts could be the hidden gem in this tech as they can allow truly decentralized marketplaces to perform trust-based transactions. In other words - a smart contract could act as an intelligent agent - paying one party from another based upon preset conditions.

MSP Expo: Companies are more frequently turning to MSPs - especially as the war for tech talent heats up.









ITEXPO #SuperShow: The One Event Tech Buyers Should Attend Each Year

December 12, 2018

Time is limited and the only constant in tech is change.

In this environment, our challenge at TMC has been to evolve our conference ITEXPO, into a #SuperShow.







We hope you’ll make it Jan 30th-Feb 1st, 2019 in Fort Lauderdale, FL.

Simply stated, we have spent years, making ITEXPO (photos) the one place where purchasing decision-makers need to go to learn everything they need for the new year.

Dispersive Networks Hopes to Be the Future of Secure Networking

October 30, 2018

The December 2015 Ukraine power grid cyberattack was the first successful attack on a power grid and this event gave rise to Dispersive Networks.

According to Wikipedia, the attack was complex consisting of the following steps:



  • Prior compromise of corporate networks using spear-phishing emails with BlackEnergy malware;
  • Seizing SCADA under control, remotely switching substations off;
  • disabling/destroying IT infrastructure components (uninterruptible power suppliesmodems, RTUs, commutators);
  • Destruction of files stored on servers and workstations with the KillDisk malware;
  • Denial-of-Service attack on call-center to deny consumers up-to-date information on the blackout.

In total, up to 73 MWh of electricity was not supplied (or 0.015% of daily electricity consumption in the Ukraine).

Cyber attacks on the energy distribution companies took place during an ongoing Russian-Ukrainian war and is attributed to a Russian advanced persistent threat group known as "Sandworm".

If there is any good news that emerged as a result, it was people trying to find ways to prevent such attacks in the future. 



In an exclusive interview with Ed Wood, CEO at Dispersive Networks we learned how his company took the knowledge of this attack and used it as the basis of their technology which uses tech principles from telecom like spread-spectrum to take networking to the next level.





IBM Buys Red Hat - What Took so Long?

October 28, 2018

The late nineties are when IBM decided to make a big bet on Linux and open-source. It was a smart bet. They saw where the market was going and hopped on early.

In 1999, in fact, one year before the dotcom crash that the company announced it was jumping in.

It was a fairly big deal. IBM was known for proprietary operating systems and hardware and pretty much everything else.



Yamaha Brings Audio Expertise to UC

October 17, 2018

"People don't always understand the value of audio in meetings," said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking about the company's UC solutions.

This reminds us... We were once an amateur audiophile ourselves. In the days when we had to drag a diamond over a spinning plastic disc to produce quality tunes. And even back then, we knew about the Yamaha legacy.

They have actually been in the U.S.



Phone.Com adds Enterprise Features and HIPAA Compliance

October 10, 2018


As Phone.Com crossed the 30,000 customer mark we decided to have an exclusive interview with Alon Cohen, CTO and Executive VP. Alon is credited with being a founder of the VoIP market as a co-founder of VocalTec, the Israeli company which sold PC software and gateways allowing calls to traverse packetized IP networks for the first time.



Alon was very excited to discuss the company's new cloud architecture - the serverless solution allows the company to focus more on business logic. In fact, they can now respond to requests for changes quite rapidly as a result. He said, "We can respond in a day or two if a big customer needs a feature."

Telecom systems were once famous for being extremely slow when new features were needed.






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